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Duke Energy

1.6

About this business

Location details

5413, 3300 Exchange Pl, 3300 Exchange Pl, Lake Mary, FL, 32746, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.6150 reviews
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Emmanuel Moore's profile image
Emmanuel Moore 
3 weeks ago

The worst electrical company I have ever encountered, they allow their policies to overrule their customers. I don't hate much, but Duke i absolutely hate. 

David Scher's profile image
David Scher 
2 months ago

Guess what Duke energy does to help when youve had a rush with bad luck. You know when youve had to have back to back surgeries removing you from work for extended periods and you fall behind? They require an additional deposit on top of you being behind you know because they care! Ive never been abused like this by anyone. 

KristaBee's profile image
KristaBee 
2 months ago

Do your research. I was told on the phone getting a new hot water heater would enable me a rebate or coupon for upgrading my 12 year old hot water heater. Turns out only 50 gallon hybrid tanks qualify. I was told after I purchased and had my 40 gallon installed when I called to get the rebate...Duke energy strives on not helping you and of course I can't just exchange the darn thing. Every saving opportunity is like a trick/joke yet im paying $450 on average for my electric. I try to do good and then get smacked in the face.... read more

Lorraine Taylor's profile image
Lorraine Taylor 
3 months ago
Deana Hamilton's profile image
Deana Hamilton 
3 months ago

I wish I could give them 0 stars. Budget billing is a scam. I live in an apartment and my bill is $490. They do not provide any help to their customers. Very money hungry & a horrible company! 

Frequently asked questions about Duke Energy

How is Duke Energy rated?

Duke Energy has a 1.6 star rating with 150 reviews. 

When is Duke Energy open?

Duke Energy is closed now. It will open tomorrow at 9:00 a.m. 

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