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Duke City Urgent Care

4.4

About this business

Our urgent care facility in Albuquerque is equipped with on-site X-rays and laboratory testing to help facilitate timely diagnoses and appropriate medical treatments. We try to work with all insurance companies such that you, as the patient, don't have to worry about confusing medical billing practices. Our goal is to be the best urgent care clinic in Albuquerque! 

Location details

7200 Montgomery Blvd NE, Ste 7121, Albuquerque, NM, 87109, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.41,012 reviews
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Diane M M.'s profile image
Diane M M. 
11 months ago

I was referred recently to Duke City Urgent Care to have the wax covering my right ear drum removed. I experienced excruciating pain and blood coming out of my right ear. I requested a copy of Duke City's medical record. It was full of falsehoods. It said I tolerated the procedure well (I was screaming from the pain) and that there was no bleeding. I have the cotton ball that had been placed in my right ear after the procedure as well as a handkerchief I used at the time. Each has my blood on it. The medical record made men... read more

Erick Ortiz's profile image
Erick Ortiz 
4 years ago

Waiting days for my covid test and no call. I finally called them and was told they don’t call people anymore. Given a website to register and website says I have to wait another 24-48 hours after registered to get results!!!! If you want faster results (imperative for a virus like this) go somewhere else to get tested. 

Business response:

Erick, we are sorry for the wait and inconvenience with your Covid test. Due to the large surge in Covid testing right now, our staff are working around the clock to try and serve our community the best we can. We are calling ALL patients who test positive as soon as the results come in. For those who are negative - they need to use Quest to look at their results. Those results are immediately available when you register, so the labs were not yet ready. The labs are also doing their best to keep up with the surge. We are wor... read more

Christine Nieto's profile image
Christine Nieto 
recommend  Recommended
4 years ago

I’m super happy that’s I went here first time and by far the best experience ever. the staff is very friend and they listen. I normally do not like the doctor always feel stupid but here I felt great!! Thank you super happy 

Business response:

That is fantastic to hear, Christine! We're so glad you had such a great experience with us and thank you for leaving a review! 😀🎉 

Robyn Nycole Pease's profile image
Robyn Nycole Pease 
4 years ago

I normally don’t have any issues at Duke City Urgent care, but the last time I went, I went for an eye infection and the Nurse Practitioner (Melissa) did not listen to me at all- she gave me a “prescription” for over the counter antihistamine and told me it would cure my eye infection. I was having SEVERE pain with light and In general and she thought that it was allergies? And I specifically told her I’ve had an eye infection before and have had the same severe reaction to lights (I wear contacts). When I found out it wasn’... read more

Shanna Aragon's profile image
Shanna Aragon 
recommend  Recommended
4 years ago

Such an amazing staff! and very thorough!! 

Deidra Ewers's profile image
Deidra Ewers 
recommend  Recommended
4 years ago

The staff was so friendly! we came in ten minutes until 6 and they took my son in immediately with an open laceration from a dog bite. They were amazing and made a really difficult situation so much easier. highly recommend. Thank you so much for all you do ❤ 

Samantha Worm's profile image
Samantha Worm 
recommend  Recommended
4 years ago

Shout out to Duke City Urgent Care ! I made an appointment online where I was also able to fill out all the patient paperwork. After an awesome text reminder, I headed over for my appointment. A nurse in all the proper PPE greeted me outside to take my temperature and fill out my paperwork. The rest of my appointment took place in my car! Each step of a normal visit was done via phone call to get me to a doctor. The actual appointment with the doctor was via zoom. Each member of staff that I spoke to was so nice and helpful ... read more

Srgary Cole's profile image
Srgary Cole 
recommend  Recommended
4 years ago

Great staff very safe , kind , and knowledgeable of our needs ! Really appreciate their staff from beginning to end ! Thank you all for your service to this community! 

Keith Stafford's profile image
Keith Stafford 
recommend  Recommended
5 years ago

fast friendly professional service 

Frequently asked questions about Duke City Urgent Care

How is Duke City Urgent Care rated?

Duke City Urgent Care has a 4.4 star rating with 1,012 reviews. 

When is Duke City Urgent Care open?

Duke City Urgent Care is closed now. It will open at 8:00 a.m. 

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