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Dry Clean City

4.0

About this business

Location details

3501 W Millbrook Rd, Raleigh, NC, 27613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.046 reviews
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jim z.'s profile image
13 years ago

Don't ever take your clothes here! – They ruined a brand new pair of pants. Tried to tell me it was a stain when it was burned into the pants. They do not care about the customer or their clothes. I will not be going back there ever again. The place looks run down and should not be able to remain in business. 

member43434's profile image
member43434 
15 years ago

The worst custom service ever!! – They are so rude, I also work with the public so i understand how demanding that can be. But i have never been treated so badly. They do not finish things on time and don't even feel one bit sorry. I will never use them again. BEWARE, this place needs to be shut down!! 

ASaunders's profile image
ASaunders 
15 years ago

Horrible Service! Damaged Clothing! Don't Use This Business! – This cleaner completely ruined a beautiful dress and then blamed me for the damage. They refused to reimburse me for the cost of the dress or even for what I spent to have my clothes cleaned. The manager was rude and insulting. If you care at all for your clothing, don't have it cleaned here. 

chatternat's profile image
chatternat 
15 years ago

DO NOT GO HERE! READ THIS TRUE STORY! OWNER IS UNBELIEVABLE! – DO NOT, I REPEAT, DO NOT go to this appalling shack they call a "business", this is by far the WORST RUN business i have ever come across. first of all, they LOST an item that was given to be dry cleaned, refused to reimburse for the item or reimburse for the dry cleaning, then dragged this whole ridiculous situation along for 3 months, have still not paid, the owner has been a complete JERRK and refuses to own up to THEIR responsibilities and he has requested he... read more

MarshaMalone's profile image
MarshaMalone 
16 years ago

Bad on so many levels – This business (and I use that term loosly) was the biggest rip-off! The owner was very rude and unreasonable, with no idea what "customer service" is. They held my clothes hostage. Seriously. This was possibly the worst experience I've ever had with any service industry. Go anywhere but here! 

marcus67's profile image
marcus67 
17 years ago

Great service, low cost – I've been happily taking my dry cleaning here for the past few months after searching for a place that didn't charge an arm & a leg to dry clean my work slacks. This is a no-frills, low-cost, mass dry cleaner. Yes, you have to pay up-front. Is that such a big deal? To me, it's not -- makes pickup easy and quick. From my experience, they have done a great job dry cleaning my shirts and slacks for $1.50 each. Other places charge as much as $4 or $5 to dry clean slacks! I'll continue to use these guys ... read more

chadtapp100's profile image
chadtapp100 
18 years ago

Horrible. Torn Clothing, Don't offer to fix! PREPAY! – I have yet to have a worse experience at a "dry cleaner". not only did Dry Clean City RUIN my shirts (yes, not one, or two... but FIVE!) of them! I clearly pointed the problem out, yet the manager himself did not care one bit. After leaving in a fit of rage and dissapointment at their horrible customer service, i realize why thy showed no sympathy: It was because they are PRE PAY. They already have your money, and the business is done. For $1.50, you get even LESS than w... read more

Frequently asked questions about Dry Clean City

How is Dry Clean City rated?

Dry Clean City has a 4 star rating with 46 reviews. 

When is Dry Clean City open?

Dry Clean City is closed now. It will open tomorrow at 9:00 a.m. 

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