Marcie Patterson on Facebook
3 years ago
10/12/2020, 09:11 AM
Share review Embed review Write an update Edit review 10/6/2020
It is hard to give this Property Management Company even one star. I lived at Veranda at Ventana for 2 years. A nightmare! The lease included the water not the electric. The HOA put meters in Feb 2019 and unfortunately I got a defective meter, with water bills of $100.00 a month. I fought with the owner of Vista Point Properties for 1 year and the meter was approved to be put in by the Management Company First Residential which is about the 5th company they have had. No one stays there long as it is completely mismanaged. The meter was approved and the owner of Vista Point refused to put a $300 replacement meter in insisting that it was correct. One person cannot possibly use 9000-13,000 gallons a month! It is now in dispute with the third party Utility Company in San Diego and an attorney had to be hired. You cannot have Tucson Water come out if you face any problems. They lie constantly, and his employee did not tell the truth and told me that when I signed a lease in the past they told you about the installation of the meters. Untrue! If that was the case any person would have asked "How much"? The maintenance is good but they have 1 maintenance person for 140 units, and lately before my departure his long time employee was forgetting to put work orders in! The place has gone downhill, in 2 years and if you are lucky you can swim for 1 hour with no gym since March as the HOA is so concerned about their liability rather then pleasing the residents. When I moved in it was nicely landscaped and lit up, now the entrance has been bare for over 6 months. I would really warn you about Vista Point Properties as they have other tenants moving out that are very displeased with this company. Totally unprofessional. BEWARE! I hope this helps anyone considering using them to seek another Property Management Company.!! Side note: They may be good for the owners but when you move out as a renter and leave the place immaculate they lie and find some reason NOT to give a renter's security deposit back! Deceptive all the way around!! The owner of Vista Point Properties said to me the day of my walkthrough that the rents are increasing due to COVID 19, what a pathetic excuse of a human being to take advantage of people in a Pandemic.