Dream Maker

Blake Paulson 

on Google

4 months ago

Lemon Hot Tub, Denied Warranty, and Terrible Support Review: I purchased a DreamMaker hot tub in December 2021, and it was a lemon from day one. It arrived with the wrong pump, mismatched and leaking jets, and eventually developed a major structural crack—all within the 5-year shell warranty. Despite sending photos, video, and documentation proving that my professionally built gravel foundation met industry standards, DreamMaker refused to honor the warranty. They claimed the base was the issue—even though brands like Jacuzz... read more

Zach Millat 

on Google

10 months ago

We purchased an Aquarest 300 Premium in 2021. By Spring of 2024 the hot tub developed a leak in both the plumbing and in the rotomolded shell. Working through the warranty process with Dream Maker was slow and costly. 

Shelly Porter 

on Google

a year ago

Nice looking spas at decent prices but you get what you pay for. Our 2021 Crossover 730L started off great but has had multiple issues and now will not hold water. Our local Dream Maker dealer has been unable to find the leak so I turned to people online - come to find out many experienced repair folks have ID’d an issue with the body on these tubs leaking. I reached out to Dream Maker multiple times to see what can be done under the 5 year warranty on the shell and no response to any of my calls or messages. This company do... read more

C Barre 

on Google

a year ago

I'm writing a review of my Dream Maker spa replacement cover for my Crossover 740L hot tub. We purchased our hot tub from a local business in Red Deer, Alberta CA in 2020. We have been very happy with our tub to date, however when it became time to replace a heavy water logged cover, things became awful. The hot tub came with a cork style cover (it sits inside the tub on the ledge). We contacted the business where we bought the tub to get recommendations where to get a new cover. It was strongly suggested that we use ONLY a ... read more