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Dr. William Musgrave
- Family Practice
- Keller, TX
About this business
Dr. William Musgrave, DO is a family medicine specialist in Keller, TX. He specializes in family medicine.
Location details
300 North Rufe Snow Drive, Keller, TX, 76248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | 1:00 p.m. to 4:00 p.m. |
Loved Amanda, but the front desk staff needs to hit the 'reset button' with their less than stellar attitudes. The older, long haired lady is absolutely heartless, despicable, rude, and the most NON-sympathetic person I've ever come across. She has zero regard for HIPPA, as she likes to discuss your medical and personal information, while standing at the desk, in a crowded waiting room. BEWARE... like the other posts state, 'if you try and complain you'll be dismissed as a patient!' After reading MANY negative posts that sta... read more
It takes a month to be seen by any provider. When you make an appointment for a specific issue they will not talk to you about other items like ongoing prescriptions (so they can make more $$ on a second appointment. They also have no respect for the Patients time by making you do additional appointments (above) and waiting up to 30 minutes after your appointment time. This is not a one time issue my family moved to this practice 2 years ago and this has been ongoing and getting worse.
Musgrave is great. His staff, on the other hand, are extremely unprofessional and condescending. They make up their own rules. They will turn you away as a walk-in unless they feel your condition is serious enough to be seen. They don't care if you are sick. They told me well, you better go to the emergency care if you really need help or set an appointment. They have no precaution for covid patients and will allow them to sit in the office surrounded by other patients and infect them. They will also intercept any messages y... read more
Sadly, I will be switching providers after years of being a patient. I used to adore Musgrave Family Medicine and everyone that worked there. They always made me feel like a person and not just a number. Now, I'm lucky if they know my name. The office staff are extremely unprofessional and condescending. Trying to schedule an appointment is a nightmare. Obtaining test results or any kind of follow up is like pulling teeth. I don't understand why they have a patient portal. Isn't having a patient portal to enhance communicati... read more
Dr. Musgrave is awesome and I have enjoyed being a patient for two years. The ladies at the front desk are a problem though. No need for total details, just sad to see folks act a certain way. Not an inviting and welcoming group to say the least. Will rethink being a patient moving forward due to their behavior towards my daughter. Highly recommend Musgrave, if you can get to him that is.
Best primary care physician I have EVER had. his staff is equally amazing.
Dr. Musgrave is awesome. He is thorough, super friendly, easy to work with, and will literally go above and beyond for you. He never rushes you. He covers all your concerns and makes sure everything you need is handled. He’s fast on getting things done and genuinely cares about his patients. He will always ask about things going on and follow up. His nurse is amazing. So sweet and down to earth. She is just as thorough. His new practice is beautiful and wait times are quick. He is highly sought after so sometimes he can be b... read more
Dr. Musgrave has something of a unique balance between his being very personable and knowlegeable. Wait times for appointments have seemed to be relatively short and Dr. Musgrave takes the necessary time to listen to the needs of the patient.
We love Dr Musgrave! Our whole family sees him! And the staff is just as amazing, you want a Dr that cares and listens, you should definitely go see Musgrave!!!
Frequently asked questions about Dr. William Musgrave
How is Dr. William Musgrave rated?
Dr. William Musgrave has a 3.9 star rating with 286 reviews.
When is Dr. William Musgrave open?
Dr. William Musgrave is open now. It will close at 7:00 p.m.
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