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At Northwest Family Medicine we are committed to providing compassionate, high-quality care with integrity and professionalism. We take the time to provide the personalized attention needed to understand, diagnose and discuss treatment options with each patient.
315 West Dalton Avenue, Ste B, Coeur d'Alene, ID, 83815, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Were the restrooms well-stocked at this provider's office? Yes, they were well-stocked Did this provider's staff seem to respect him/her? Definitely! They staff spoke very highly of him/her Were you able to relax during your appointment? Yes, I was completely at ease Was it clear that this provider takes pride in the appearance of his/her office? Definitely! It was one of the best looking offices... read more
Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Were the restrooms well-stocked at this provider's office? Yes, they were well-stocked Did this provider's staff seem to respect him/her? Definitely! They staff spoke very highly of him/her Were you able to relax during your appointment? Yes, I was completely at ease Was it clear that this provider takes pride in the appearance of his/her office? Definitely! It was one of the best looking offices... read more
Did the staff make you feel uncomfortable when you called with questions or concerns? Absolutely! They made me feel like my questions and concerns were stupid Is this provider easy to reach in an emergency? Somewhat, they eventually called me back Does this provider remember you and your circumstances at every appointment? No. I have to re-explain my circumstances every time Did this provider rush your appointment? No Did you leave the office feeling satisfied with your visit? No, I felt confused and uneasy when I left
Did this provider answer all of your questions? Yes Was this provider's staff friendly? Friendly Enough Did you leave the office feeling satisfied with your visit? Yes Was this provider's office easy to locate? I got lost, but eventually found it Are you going to visit this provider again? Sure
Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me
Did this provider leave you unattended for an extended period of time? Not at all! They were always present and attentive Would you recommend this family doctor to others? Yes Was this provider argumentative or easily angered? Not at all, they were one of the kindest, most attentive individuals I've ever met Were you able to relax during your appointment? Yes
Was this provider's staff friendly? Yes, they went above and beyond Was there annoying music playing while you waited or during your visit? No, there was no annoying music Did this provider ever postpone your appointment? No, they never postpone my appointment Does this provider welcome questions? Absolutely! They are happy to answer all of my questions Were the waiting room chairs comfortable at this family doctor's office? Yes
Were you able to relax during your appointment? Yes, I was completely at ease
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I LOVE Dr. Neal!!!
Dr. Thomas A. Neal has a 4.4 star rating with 19 reviews.
Dr. Thomas A. Neal is closed now. It will open at 8:00 a.m.
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