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Full service medical and cosmetic dermatology. All physicians are MoHs Surgery certified.
Rca Boulevard, Ste 3015, Palm Beach Gardens, FL, 33410, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Want to start with review about Gardens Dermatology. The worst please ever!!! Poor customer service! Front desk personal rude and unpleasant, busy talking there own business. Medical assistant Devon is unprofessional, make errors and hand up the phone on a patient! She was giving us wrong information and the result was that we cannot comply with a treatment. I left a voicemail for Dr. Mata to clarify the information, but never get a response. We just lost out time and money with this clinic. And the last point! HIPAA violati... read more
Want to start with review about Gardens Dermatology. The worst please ever!!! Poor customer service! Front desk personal rude and unpleasant, busy talking there own business. Medical assistant Devon is unprofessional, make errors and hand up the phone on a patient! She was giving us wrong information and the result was that we cannot comply with a treatment. I left a voicemail for Dr. Mata to clarify the information, but never get a response. We just lost out time and money with this clinic. And the last point! HIPAA violati... read more
WOULD LIKE TO GET STARTED WITH THIS OFFICE BUT HAVE TRIED ALL DAY AND NO ONE ANBSWERS THE PHONE...JUST LEAVE A MESSAGE AND WAIT ALL DAY. WHAT IF YOU HAVE A PROBLEM THAT NEEDS MORE IMMEDIATE ATTENTION? I WON'T GO TO AN OFFICE WHERE THEY ARE TOO BUSY TO SPEAK TO A PATIENT OR ANSWER THEIR PHONES.
Were you able to relax during your appointment? Yes Are you going to visit this provider again? Sure Was this provider sympathetic to your situation? Yes, they were sympathetic and caring Did this provider listen to your input and concerns? Yes Did this provider pressure you to purchase any unnecessary products during your visit? No, my decisions were always respected
The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first tim... read more
Dr Steven Shapiro has a 3.7 star rating with 26 reviews.
Dr Steven Shapiro is closed now. It will open at 8:30 a.m.
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