Dr. Steven D. Bastian, MD

Anonymous 

on Healthgrades

11 months ago

What is this 'doctor' a parrot? Whatever I said in his office he repeated after me what I said! then did nothing as far as treating me, he made my hands worse. Avoid all that phony place for hands on Virginia, just too much into how much to get and no benefits for the patients. 

Hand and then Some 

on Healthgrades

a year ago

waited in office 90 minutes to be seen... nobody ever popped in or informed us of delays etc. PA ignored us as we simply walked out of the patient room and got refund on our copay. If you have to see this office, make sure to have a good 4 hours to waste! 

Anonymous 

on Healthgrades

a year ago

I am really not sure what to say. I was brought into the ER for a compound fracture on both bones in the wrist on Thursday and operated on Friday late afternoon. I was #5 operation for the day for Dr Bastian.Prior to surgery, I was shown my x-ray and he told me what he would do. very nice during conversation. Operation went great.Now for why 3 star. Dr Bastian didn't come out and meet my wife and let her know anything after the operation. Dr Bastian never came over to see me, probably because the next day was a Saturday.Dr B... read more

Anonymous 

on Healthgrades

2 years ago

Same as the previous 1-2 star reviews. No communication. No meds. What an impersonal person 

Anonymous 

on Healthgrades

2 years ago

We scheduled my father's surgery three times and he cancelled all three. The last time Dad was in prep and Dr. Bastian just left. 

Michael M 

on Healthgrades

2 years ago

My wife broke her wrist and went to emergency room at John C. Lincoln. Dr. Bastian treated her. He cleaned her wound but decided to wait to repair the wrist until he could have a specific orthopedic device fedexed to him as he believed it would yield a better result. My wife had a complete recovery. This happened more than a decade ago and her fractured wrist is as good as or better than her unfractured one. We are thankful for the surgical skills of Dr. Bastian. 

Roberta R 

on Healthgrades

3 years ago

To begin insanity of today I took 2 weeks to get surgery scheduled. Scheduler using her private phone with Caller ID blacked so her calls to treated as spam calls. Why doesn’t office use a common phone number. After driving 52 miles round trip I literally walked in to register only to have nurse say my procedure was cancelled. Lost all faith in this office. Office never returns phone calls. Always goes to voicemail. 

Anonymous 

on Healthgrades

3 years ago

Lack of fallow through, after the surgery left for the wolves, no medication for pain due to him not being able to be reached or answering his messages in office (clarified by receptionist) seems to be about the money and not the patient. Unethical, unprofessional. 

Anonymous 

on Healthgrades

4 years ago

I had a minor hand surgery through Dr. Bastian's office. After the surgery, I ended up with complications that I wasn't expecting nor was I prepared for. No one at the office answered the phone any time I called and the issue was bad enough that after several conversations with my primary care doctor (and still no response from Dr. Bastian's office) I was referred to a different hand surgeon in Phoenix to give me a second opinion. I also ended up with several surprising bills including a $900 bill for a plastic splint and a ... read more