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Herbert Irving Pavilion, 11th Floor, 161 Fort Washington Ave, New York, NY, 10032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great experience with Doctor.
Doctor typed the whole time I was talking. He rarely looked at me. I had to ask questions because he didn't explain conditions or reasons clearly. I felt rushed.
Excellent overall experience
Went to a urologist after a uti hadn't cleared. Doctor sent the urinalysis for a pcr test on the Friday of my visit stating I'd have results the following Monday. One week later, didn't hear anything and followed up with the office. 4 days later they replied to my email stating I did have a uti and that they called medicine in. This was my first and last visit.
Dr didn't clean hands going in and out of exam room. This was fine since he didn't examine me at all. He never asked my name...assumed I had just been released from the hospital. Clearly he thought I was a different patient. I corrected. Then he assumed I had high blood pressure based on one medication on my chart that I take for another reason. That was pretty much how the whole meeting went. Assumptions and correction. Just a lot of red flags.
I waited 2.5 months for my appointment. We rushed through it. The prescription was called in wrong. I went through the follow up test within 3 days- it’s now been 3 weeks since my results have been posted and there has been ZERO follow up. I’ve sent numerous requests through the Duly MyChart -all ignored. It’s impossible to call because no one answers. I spent 40 min on hold. I gave up and got in to a different doctor for a 2nd opinion within a week - This guy is obviously too busy for new patients. Don’t waste your time.
Business response:
Hi, thank you for taking the time to leave a review. If you are willing, please reach out to us at dulyhealthandcare.com/contact-us so we can learn more.
Dr Brandes is a truly gifted surgeon. My wife and I believe we haven’t or could have had a better doctor. We smile every time we think of Dr Brandes. I was his last surgery on my date and believe I was his sixth of the day. The team had to be changed due to time limits. My surgery was at least six hours. 3 week hospital stay with post operative problems. I never doubted Dr Brandes care for one second.
Business response:
Hello John, thanks for sharing your wonderful feedback! We’re thrilled to hear this and have passed your message along. Thank you for choosing Duly Health and Care.
Dr. Brandes helped my husband through the years, saved his life. Great surgeon and wonderful human being. I will be thankful always to Dr. Brandes.
Dr Brandes did an uretra reconstruction for my husband which was completely destroyed by another doctor at the time of a prostate reductionsurgery. There were two mayor procedures that were done to correct the problem. I give thanks to God and to Dr Brandes for giving my husband his normal life back. Hope that people are lucky enough to find him during critical times.
Dr. Steven B. Brandes, MD has a 4.5 star rating with 50 reviews.
Dr. Steven B. Brandes, MD is closed now. It will open at 9:00 a.m.
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