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414 Navarro St #1616, San Antonio, TX, 78205, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I came in for carpal tunnel pain in my dominant hand. She took ex-rays and then gave me a shot. The shot worked wonders. For 3 months I had no pain. I went in for my follow up and she told me surgery was the next step but due to my occupation I couldn’t take the time off right now. So we agreed to another shot and then if needed before June I would come back in for another shot. Three months later I came back in and she told me she never said she would give me another injection. She doesn’t give injections as treatment only ... read more
Business response:
We are very sorry to hear about your experience and appreciate you taking a moment to share your feedback. If you would like to discuss this experience in further detail call (210) 874-3359, and ask for Michelle Fleming.
I came to Dr. Rust after suffering from carpal tunnel in both wrists for years. I found her to be unfriendly, uninterested, and did not care to explain things well. She didn't do the nerve tests I understand are standard for assessing carpal tunnel. She injected both wrists with cortisone which seemed to help some. When she asked if the cortisone shots helped with the carpal tunnel, I told her they had, even though I still felt some tingling in my hands and they still fell asleep. It became apparent after the surgery that I ... read more
Doctor Rust didn’t listen to my concern or fill out accommodations paperwork I ask her to do in exam room. She actually shrug her shoulder and try to get away with lot of questions I have for her. Let me tell you steroid didn’t work for my carpal tunnel so next step is should had been discussed for surgery but no she refused and refer to me someone because she didn’t want to deal with me deaf patient. I’ve walked out of exam room because she refused to listen to the pain I’ve been in for so long and didn’t even care how pati... read more
I saw Dr Rust a few years ago great care and I had surgery on my right hand turn out fantastic. Will be making another appointment in the future for my left hand
Business response:
Thanks for the great review! We appreciate you taking the time to leave us your feedback!
Extremely satisfied with the professional and personal attention by Dr. Rust. My minor procedure was dealt with skill and expediency above my expectations. Dr Rust is a true pro
Business response:
We are delighted to see this review. Thank you for the kind comments!
She listens to what you have to say and helps with the pain when she can. I think she’s the best hand surgeon. I’ve ever met!
Dr Rust was extremely condescending and impatient. She wouldn’t let us answer the questions she asked. I’ve never meet a Dr that didn’t inspect the patient before referring them to another Dr. She said “ please bend your legs so I can get closer to you”. The patient is a VET with rods in their legs from War Time injuries. Very unprofessional and inappropriate.
Business response:
We are sorry to hear of this experience in our clinic and would like to look into this further. Please call Practice Manager Michelle Fleming so that we can get further information to address the situation.
Excellent Doctor —My wife saw a few Years ago ——Fingers problems —Highly Recommended !!!!!
I was given a appointment shortly after my request. Doctor was thorough.
Dr. Stace S Rust, MD has a 4.6 star rating with 268 reviews.
Dr. Stace S Rust, MD is open now. It will close at 6:00 p.m.
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