D&R Service

Audrea Amstutz 

on Google

2 weeks ago

Was very disappointed by the lack of phone etiquette. I called in about a week ago regarding our broken A/C, the employee answered "Hi, this is [person's name]" without mentioning the business name. I had to ask if this was the business I was calling, to which she just replied "yes". When I explained to her the issue we were experiencing, she replied they were 4 weeks out to dispatch someone to inspect the issue, not perform any work. I told her nevermind, that we would keep looking to which she replied in a snarky tone "goo... read more

Nathan Rohloff 

on Google

a month ago

Had them come out 12/31/24 to assess our heat pump and get a quote. The guy verbally tells my wife $2500 for the condenser, but leaves no quote/estimate. I call back in June to get the estimate printed so I can call my home insurance agent and get the run around for over a week. I called back and office person tells me, "Yes it's right here on his desk, but he's been busy with big install and hasn't been able to get to it." I told her I totally understand being busy, but all I need is the quote to get things started on my en... read more

Allie Geier-Barlow 

on Google

2 months ago

Tested our AC over the weekend and realized it wasn’t working right before the summer heat kicked in! I called D&R Service first thing Monday, and they had a technician out the same day to diagnose the issue. They gave me a few options, and we decided to go with a new AC system. By the end of the week, the new system was installed and running! Everyone I worked with was incredibly friendly, and the install crew was so polite and efficient. I’m really glad I got ahead of the heat and worked with a company that made the whole ... read more

David Zeiler 

on Google

3 months ago

I should have looked at there reviews before calling. My job is to little they prefer bigger jobs so they can make more money. I know they don't care about their reviews because they don't respond to the same problems . Overcharging and ridiculous charges. The person answers the phone with hey or hello not even with the companies name so your confused right off the bat thinking you got a grumpy housewife on the phone. D&R should at the very least address's there customers complaints when they don't it shows that they don't c... read more

Gregg Zechiel 

on Google

6 months ago

Super good service. Best professional service in town. Really know their stuff and treats everyone like family. No need to call the rest.....they are the best.