This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dr. Scott K. Silvia, MD
- Family Practice
- El Paso, TX
About this business
As a Family Primary Care Physician I strive to provide the best quality care for all my patients. I like to take time with all of my patients making sure that I am providing the best quality healthcare for their individualized plan.
Location details
5835 Cromo Dr #3, Ste 3, El Paso, TX, 79912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Took excellent care of myself and family for over 20 years
Dr. Silvia has been my primary doctor for more than ten years. He is compassionate, kind, and takes the time the listen to my medical concerns. What an awesome doctor!
The doctor is horrible. He asked patient to order the lab, instead of logically justifying the problem. And the office stuff is also horrible. Definitely shouldn’t trust this doctor.
I've been with Dr. Silvia since he opened his practice (over 20 yrs). I've always gone for the bloodwork requested, MRIs, x-rays, etc. I needed my prescriptions re-filled after the last bloodwork and got into an unfavorable discussion with a Claudia. was told I needed to go back for an office visit to get my medications, even though I was there 5 months ago and the Dr. had already reviewed my bloodwork from a week earlier. Really made no sense and came across like an insurance gouge to me. Now I've got to find a new PCP. sha... read more
Dr. Silvia is an exceptional family practitioner. Not only is he respectful, kind, and empathic, but also knowledgeable, competent, and professional. You will be impressed with his demeanor and will enjoy the experience of having him as your doctor. Not only will he ask the right questions, but he seeks to understand and offer a wide range of possible treatment options to accommodate the patient's needs. Bottom like: Exceptional.
Dr. Silvia really takes the time to LISTEN to the patient. He cares and explains things in detail.
Deceptive billing practices. They will double charge your insurance for services that were not rendered. Reception staff is extremely rude and will argue with you over the phone. Handles disputes very unprofessionally. Had to file a BBB complaint to get my dispute resolved. Dr. Silvia and his staff trash talked me in the response back to the BBB. You can find a better, more professional doctor elsewhere. I received horrible care at this office.
Business response:
Dr. Silvia goes ABOVE and BEYOND for his patients. There was no "double charging" of any insurance. This patient requested FAR more then was covered by the insurance for the visit. The patient was informed that his insurance might not cover all he was requesting. HE DEMANDED many TESTS and medications to be prescribed that were not included in a regular exam. This is by no means our fault. The BBB complaint had NO merit and was dismissed. Staff was very professional and followed protocol.
Dr. Silvia is amazing. He's attentive & works WITH you to best serve your health the way you want. In other words, he is open to alternative therapies & thoughts on health. He spends time & answers questions. My favorite part - if he doesn't have the answer, he'll look it up WITH you! I love him! So, why only 3 stars? It's the staff. They're curt, uncaring & trying to get an appointment in less than 6 weeks is impossible! Plus he no longer takes my Ambetter insurance. So I have move.
Frequently asked questions about Dr. Scott K. Silvia, MD
How is Dr. Scott K. Silvia, MD rated?
Dr. Scott K. Silvia, MD has a 4.3 star rating with 57 reviews.
When is Dr. Scott K. Silvia, MD open?
Dr. Scott K. Silvia, MD is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com