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Madison, Madison, WI, 53703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 4:00 p.m. | |
Tue | 7:30 a.m. to 4:00 p.m. | |
Wed | 7:30 a.m. to 4:00 p.m. | |
Thu | 7:30 a.m. to 4:00 p.m. | |
Fri | 7:30 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | 12:00 a.m. to Midnight |
They have cleared my basement drain three times. The third time they came, the guy who did the work included a 10% discount on the bill, but did not include it in the total. Unknowingly, we paid the bill and realized it later. We have asked the owner, John, four times to send us the check and every time he has had an excuse why he has not sent us the refund. We are done doing business with Dr Rooter and could not be more disappointed with John’s lack of ethics.
Called to fix back up problem, never fixed problem, took money, and would not respond to calls. Do not hire. Problem ended up costing double because we had to hire someone who actually knew what they were talking about
Returned my call quickly. On time, even with an early am appointment. Thouroughly tested his work. Clean and reasonable even though they brought 2 guys.
First visit they came to the house and cleared my drain, I was so happy. I was told if the drain started to clog again they would come "right back for free" and fix the problem. Two weeks later my kitchen drain is once again clogged with standing water in the sink. I tried calling to get service again and while talking with the representative my phone was suddenly disconnected! Call backs were unsuccessful and my phone messages weren't returned! After finally getting through to someone a week later there was no apologies and... read more
First visit they came to the house and cleared my drain, I was so happy. I was told if the drain started to clog again they would come "right back for free" and fix the problem. Two weeks later my kitchen drain is once again clogged with standing water in the sink. I tried calling to get service again and while talking with the representative my phone was suddenly disconnected! Call backs were unsuccessful and my phone messages weren't returned! After finally getting through to someone a week later there was no apologies and... read more
Dr Rooter Plumbing has a 2.3 star rating with 7 reviews.
Dr Rooter Plumbing is open now. It will close at 4:00 p.m.
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