Dr. Ronald J. Kerr, MD

Phillip G. 

on Birdeye

3 years ago

while my dr was top notch, Fondren Orthopedic Group's billing practices are dishonest and they need to do way way way better. 

Roy L. 

on Birdeye

7 years ago

Its called Wrongful Retention I believe. I wish there was a way to just rate the terrible billing department because both of my surgeons were wonderful, one of which has put me back together again about 8 times over the past 40 years. The manager (Sharrii I believe) in the billing department is withholding a credit balance and is refusing to refund my over-payment until the insurance pays all of their share. The problem is her department: 1) sat on a few grand of physical therapy invoices for 7 months and then submitted... read more

Tony A. 

on Birdeye

8 years ago

My wife made an appointment on Thursday August 31, 2017 for the next day in the afternoon at the Fall Creek location. I was called the next morning stating my appointment was cancelled at Fall Creek and to come to the Kingwood office and when I arrived the doctor was gone and wasted my time and I had to go to the Emergency room. I have utilized Fondren for 8 years and never did I get treated like this and I was in pain in my leg. They were not their when I needed them the most and now I am afraid to make another appointment... read more