Dr. Robert L. Masson, M.D.

Yvonne L 

on Healthgrades

5 years ago

I never got to see Doctor. I made my appointment as a new patient about 6 weeks ago. I have severe back pain, Desk: I need your forms and ID, and your films. Me: records were supposed to have been sent over a few weeks ago. Desk: OK, let me look. (30 seconds later), no I dont see anything. Where did you have the MRI done. Me: St Augustine Desk: I cant access that site, we are going to have to reschedule, it is your responsibility to bring the records. Me: Wait a minute, I just drove 2 hours to get here. Desk: he can see you ... read more

Pat C 

on Healthgrades

5 years ago

Dr Masson and PA's Wayne and Charlie have been exceptional in taking care of me. As a team they have performed a multilevel lumbar fusion and bilevel cervical fusion. I would not hesitate to recommend this practice to anyone in need of spinal evaluation. I believe you will be in good hands start to finish. The office staff was always kind and considerate to me as a patient. 

leon hall 

on Healthgrades

5 years ago

10 weeks after surgery I have pain in right leg that did not hurt at all before surgery. all they did was tell me to take another oxy which Dr wright the pain DR they sent me to all he has done is changed me to another pain pill that has not brought any help. 

Betty Jenkins 

on Healthgrades

6 years ago

Dr Masson staff are pleasant, people. Wished I would have went to him before previous surgeries. I would recommend him to any that needs surgery. 

Tom Kukitz 

on Healthgrades

6 years ago

I went to many different specialists for my back, Jewitt to name one, and they couldn't help me. But Dr. Supler helped me pinpointed the pain areas. I had the SI Joint fusion procedure by him and my back feels 100% better. I still have issues with my L5 S1 area and we are going to work on this next. The staff is also extremely efficient, no wait visits, appointment reminders, email correspondence, therapy right next door. It's really a very great experience. I can't say enough good things about them. THANKS!!!! 

Anonymous 

on Healthgrades

6 years ago

We didn’t get to a point where we could make an appointment because Dr Masson’s receptionist KNEW EVERYTHING without knowing anything & kept interrupting me & talking over me! I am a retired medical assistant, I called to make an appointment for my adult son itch a history of back pain with back surgery who is having severe back pain. He has previously had surgery. His previous surgeon doesn’t accept his current insurance. 

Anonymous 

on Healthgrades

6 years ago

The staff is Awesome! All the wonderful ladies are kind, caring, helpful, and patient! They helped me through a very difficult surgery and recovery and go above and beyond. Wayne Dr Masson's assistant is also a kind and caring man whom I thank for all his help. Dr Masson is also kind and caring, never making me feel rushed at an appointment and really listening to every thing I said. And when it came time for the surgery, he was their telling me everything was going to be alright. 

Anonymous 

on Healthgrades

6 years ago

Dr. Masson and his staff are EXCELLENT! The ladies in the front office are very pleasant and helpful. I wish I would have known about his practice before having 3 surgeries. 

Anonymous 

on Healthgrades

6 years ago

Dr Masson is a World renowned specialty in his field of neurosurgery. It is a year since my L5S1 fusion and I am stronger and more actively athletic than I ever was in my life. His PAs are just like Doctors as they accompany him in surgery. That is why he can rely on his PAs while he is helping others. As far as seeing him once he accompanied me out of Health Central the next day. He is kind, caring, professional and has completed thousands of surgeries.