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Dr. Renato A. Geralde, DO
- Family Practice
- San Antonio, TX
About this business
Dr. Renato Geralde, DO is a family medicine specialist in San Antonio, TX and has been practicing for 23 years. He graduated from Chicago College Of Osteopathic Medicine, Midwestern University in 1996 and specializes in family medicine.
Location details
18818 Meisner Dr Suite 220, San Antonio, TX, 78258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 a.m. | |
| Sun | Closed |
I'd rate No Stars at all if I could! Dr. Geralde is too pompous. This medical office requires your credit card info to be kept on their server for future purposes or they will not accept you as a patient. When I objected to having my card info stored on their server, they told me I must either do so or leave. When I grudgingly relented to this, I was taken back to an exam room where Dr. Geralde proceeded to ask me "if I was OK?" like I was some kind of mental patient.
Our family ( myself , my husband and my son ) absolutely LOVE Dr Geralde We have also see thee FNP and PA.... The Staff really seems to complicate every phone call or request... like a simple RX refill We are not drug seekers but my husband does need referrals and has real DX ... We have asked several times to have a Office manager to call us back to resolve issues But NO ONE EVER CALLS BACK!!!! We are beyond frustrated and now going through the ugly process of finding a new physician......
Dr. Geralde is not personable. He can be extremely rude if he is in one of his moods. It all depends on what day you see him. He is very mechanical, and does not talk to the patient. He is overly concerned with the technology of the front desk to the exclusion of letting the patient describe the symptoms of the particular illness. Dr. Geralde has never asked me how I am feeling or how he can help me. It feels like you are in a public health clinic and you don't matter. Find another doctor.
Horrible experience He refused to treat my son due to my wife asking a question Would never even think of recommending this office to anyone. Not a place where you are treated as a decent human. As we were escorted out due to "hostile questions" ie "how many days would the labs take? And "What would be the next option?" The immature staff clapped as if to make the scene even worse and seem to enjoy making a child cry. Horrible people who care about no one.
At the recommendation of a friend, I recently changed primary care physicians to Dr. Geralde and I am very happy I did! He was extremely thorough and asked more questions about myself and my health in my first visit than my prior physician had in 7 years. He is both professional and personal, immediately making you feel at ease. He was attentive to my health issues and quick to follow up with test results. If you are looking for a physician who truly cares, I strongly recommend Dr. Geralde
Dr. Geralde is a very kind and helpful physician. He takes the time to listen to my concerns and addresses the issue at hand. I know his clinic is undergoing some significant changes and has made great effort to maintain communication with his patients with online access. I personally like this option as he is very responsive and always quick to make sure my needs are addressed. I have been with him for several years and my friends and family see him.
Dr. Geralde has always been a kind and caring doctor. I am not sure what happened in the past year, but he seems to be going through the motions. Phone calls are not returned, routine lab results require an in-office consultation where you can be billed for an office visit again, staff is rude, and wait times are long. The PAs are knowledgable and friendly, which is a good thing as its hard to actually see the doctor. Front desk staff look miserable. I have moved on to another doctor.
I would not recommend Dr. Geralde to family and friends. His bedside manner is poor. He comes off as uncaring and bothered. His examination does not make up for this. The physical examination is a max of 2 minutes. The rest of the exam consisted of close ended questions.
Unbelievably bad experience. I learned to expect nothing but unanswered, unresponsive, unacceptable behavior. Problems included; - Never a phone call to be answered by a person - Voicemails went unanswered - Assembly line medicine (I was told during my fi - Dr Geralde had no idea who I was after multiple visits - Wasting my time as I was only a patient in the assembly line - Obvious efforts to charge more I have never said that any product/service was the worst, but this was the WORST!
Frequently asked questions about Dr. Renato A. Geralde, DO
How is Dr. Renato A. Geralde, DO rated?
Dr. Renato A. Geralde, DO has a 3 star rating with 88 reviews.
When is Dr. Renato A. Geralde, DO open?
Dr. Renato A. Geralde, DO is closed now. It will open tomorrow at 7:00 a.m.
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