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Dr. Paul F. Freitas, MD
- Family Practice
- Ensley, FL
About this business
Dr. Paul Freitas, MD is a family medicine specialist in Pensacola, FL and has been practicing for 28 years. He graduated from Uniformed Services University Of The Health Sciences in 1991 and specializes in family medicine.
Location details
9400 University Pkwy #409, Ensley, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Dr. Freitas has been outstanding over the years. His non-professional staff not so much, and they are driving away patients, including me.
I was not listened to. Incorrect symptoms were documented in my 'exam' note, which lead to a specialist misdiagnosing me and giving me a Rx that was for a condition I do not have. Failing to document is bad enough, but documenting the wrong information is dangerous.
I changed my primary care physician to Dr. Freitas from a physician I have been seeing for 20+ years. He is very personable and easy to talk to. He listened to my concerns. Office seems to fun very efficiently. No wait time.
Terrible front office staff. You have to always follow up and that's only if you're on hold for at least 20 minutes. They are extremely rude IF you ever get a hold of them. They all should be fired because the office staff reflects poorly on the doctors. The doctors are great. But I will be moving to a different practice.
7 minutes late for an appointment because I am new to the area and it was the first time I came to this office and I literally called and told them I was having trouble finding the office. When I came in SEVEN minutes late the rude office staff made me reschedule. I will not be back. I guess I should have trusted all the reviews I read about how horrible the office staff are!!!
Always great, never any problems friendly and caring
He's very personable and thorough. I really like him.
He is in amazing doctor
Receptionists & Front office are terrible. Terribly slow handling referrals and just filing paperwork in general. Absolutely zero communication. You ALWAYS have to call and check in on everything they claim they are doing or it will never get done. They make you feel very unimportant and they couldn't care less about you or the fact your in pain every day. Always trying to end conversations and get off the phone as quick as possible. Very dissatisfied.
Frequently asked questions about Dr. Paul F. Freitas, MD
How is Dr. Paul F. Freitas, MD rated?
Dr. Paul F. Freitas, MD has a 3.6 star rating with 143 reviews.
When is Dr. Paul F. Freitas, MD open?
Dr. Paul F. Freitas, MD is closed now. It will open on Monday at 8:00 a.m.
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