Dr. Norman Hwang

Mei Ko 

on Google

a month ago

Horrible receptionist - my mom had cataract and laser eye surgeries with Dr Norman Hwang. 3 months after the last surgery, her left eye is seeing a big dark patch. I called to make an appointment with the doctor. The receptionist refused to listen and insisted we have to wait for the check up session scheduled in 5 months. She was unhelpful and just told my mom to go to emergency if we think it is an emergency. 

Allison Goldberg 

on Google

2 months ago

My father was referred to Dr. Norman Hwang for cataract surgery, but unfortunately, our experience was quite disappointing. Dr. Hwang scheduled multiple short appointments across different days, which was very inconvenient—especially for a senior patient (my dad is almost 80). At one point, my dad had to come in three days in a row just for quick measurements that could have been done in one visit. On top of that, the wait times at each appointment were excessive—he was regularly left waiting for nearly two hours. Another co... read more

Hema Ramnani 

on Google

3 months ago

Terrible customer service. Reception never picks up the phone. They dont follow up on referrals. A small process takes months and sometimes don’t even hear back. Appointments are scheduled but you still need to wait for 2 hours to see the doctor who only has 10minutes to attend a patient. 

Marissa 

on Google

4 months ago

My 'cataract surgery wasn't good.. I regreted,I should have still 'good vision,without his 'surgery..'terrible experienced, I asked him,if theres any option,he said, no 'guarantee, just go to 'optometrist, to get 'prescription glasses... lol