Dr. Kevin P. Cooper, DDS

Pencho 

on Healthgrades

8 months ago

Why is Dr. Cooper listed under Blue Cross Blue Shield insurance, when they want you to pay upfront and then wait for reimbursement? They expect you to pay in the office and they will file for insurance and you wait for reimbursement. He acts like out-of-network. In network means that the insurance company pays them. 

Mckinley Worsham 

on Healthgrades

a year ago

my family and i have been going here since before our children were born. They are all adults now. Our experiences have been positive and the Dental Care outstanding. Dr. Cooper is always friendly and caring. His Office Staff as well. Wait times are short. Im not happy with the Insurance not being billed at time of Service however and you pay before then your insurance re imburses you. I have since decided to have my teeth cleaned 2 times a year instead of three. I have not had a appt in about 3 months now due to being out o... read more

Anonymous 

on Healthgrades

a year ago

This was a great place to go. I've never had any problems; the staff has always been helpful and efficient. They've recently acquired some new staff (hygienist) and one is incredibly rude. For the first time in five years, it was a terrible experience. I hated to leave, but no one should have to be treated poorly by a professional. The older staff have been great though.In addition, they are no longer accepting Dental Dental. many people here are employed by the Department of Corrections and that is what they have to offer. ... read more

Anonymous 

on Healthgrades

6 years ago

Accommodating with appointments, make reminders so you don't forget. Always kind and professional. We are so fortunate to have Dr. Cooper, Pam and their entire staff a part of our community! 

Anonymous 

on Healthgrades

8 years ago

I would not recommend this office to anyone. They dropped my son as a patient for missing only one appointment. At least I called when I found out he could not make it for a small filling following his regular checkup, they would not reschedule him. Very poor service and office staff very unprofessional. 

Anonymous 

on Healthgrades

8 years ago

Don't expect Dr. Cooper to even talk to you, let alone answer your questions; he drills and walks away! He won't pull wisdom teeth or do root canals. It takes 3wks to get an appt and rescheduling is dissuaded by Laura (the uncaring receptionist), who'll threaten not to "get you back in for 6 wks" and she rarely returns phone calls. This office is very quick to drop patients, even mid-treatment plan-demonstrating how little their patients' business and health care matter to them. Don't bother. 

Anonymous 

on Healthgrades

9 years ago

Dr. Cooper is an excellent and knowledgeable dentist, however his receptionist is very rude and far from professional.