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Dr. Katherine E. Vo, DDS
- Dentists
- Madisonville, LA
About this business
Our mission is to provide the highest quality dental care to our patients while providing a caring and nurturing atmosphere where each child can be understood and leave our hands better than they came.
Location details
704 Main Street, Madisonville, LA, 70447, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Vo is not the issue but she is getting 1 star review for the lack of professionalism from her staff. You do not quote your patients a bill for over $700 and then tell them "oh never mind you owe an additional $300" for some baby teeth fillings! Dr. Vo's staff charged $127 per tooth filling with insurance but because my insurance dropped them from their plan they decided it was okay to increase the charges to $219 per tooth. So $92 extra per tooth from the patient because they couldn't get more from my insurance? Unreal.
Steer clear of this place! The staff isn’t absolutely horrible. The dentists’ were nice, but the entire rest of the staff was horrendous. They are extremely rude, very condescending and completely unprofessional. My kids begged me not to take them there again, which really blew me away. They liked the dentist, but said the other ladies were very mean.
Business response:
We truly appreciate your feedback. Please contact our office at 985-845-3211 and discuss that you would love to speak with Dr. Vo regarding your concerns. Your concerns are very much important and would help us to improve. Truly hope we will hear from you.
Very dissapointed with bedside manner my very upset 4 yr old was made to feel very uncomfortable because she was afraid. They did unessacery sedation on my 7 yr old , their new dentist is now having to fix bad dental work. For a pediatric dentist they aren't super friendly and comforting.
Business response:
Very sorry to hear you were not satisfied. We would have loved to hear directly from you to discuss these concerns and to help us provide the best care for our patients. We strive to do the best and your feedback is appreciated.
Stay away from this place !!!! Protect your children from bad dental work . They did more damage than good to my child's teeth , ended up having to get two teeth pulled after they messed up two fillings . Wouldn't recommend my worst enemy to go here
Business response:
We're very sorry to hear this. We appreciate feedback to help us to improve. A dental home is very important and we strive to provide the best dental care. Our hopes are to address these concerns as soon as possible and discuss them. We are happy to do this at your convenience. 985-845-3211
Dr. Vo is so kind, and the hygienists are friendly. We love coming here!
Business response:
Thank you for this great review! So happy you enjoy coming for your visits with us!
Frequently asked questions about Dr. Katherine E. Vo, DDS
How is Dr. Katherine E. Vo, DDS rated?
Dr. Katherine E. Vo, DDS has a 1.8 star rating with 10 reviews.
When is Dr. Katherine E. Vo, DDS open?
Dr. Katherine E. Vo, DDS is closed now. It will open at 8:00 a.m.
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