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Dr. Justin B. Franks
- Healthcare
- Bryant, AR
About this business
Location details
3401 AR-5, Bryant, AR, 72019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:40 a.m. to 6:00 p.m. | |
| Tue | 7:40 a.m. to 5:00 p.m. | |
| Wed | 7:40 a.m. to 5:00 p.m. | |
| Thu | 7:40 a.m. to 6:00 p.m. | |
| Fri | 7:40 a.m. to 1:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a wonderful experience at my eye appointment today with Dr. Justine B. Franks and the entire team. Dr. Franks is exceptionally knowledgeable, compassionate, and professional. He took the time to explain everything clearly and thoroughly, answered all of my questions, and made me feel confident and comfortable throughout my visit. His genuine care and attention to detail were evident every step of the way. A special thank you to Lauren Vender Pool, who was exceptionally helpful and incredibly sweet. She went above and b... read more
Very Clean and efficient, great Doctors that explain issues and treatment. Dr Franks is one of the few offices offering specialized vision therapy. Eyecare center employees are kind; however there is an issue with charging a fee for contacts, even when not ordering them, otherwise I would give 5 stars.
Posted a review previously and somehow Justin got it deleted. Summary of my experience was poor. Staff would not pro8vde a copy of contact lens Rx as law requires. Then, when I left a poor review, at my next appointment Justin confronted me in a hostile demeanor, tone and body language. I explained his staff was wrong based on law and I could just file a complaint. He replied, go ahead, they'll laugh at you, im on the board. I asked if that was going to be a problem. He said yes, so I stood to walk out. He followed closely b... read more
Posted a review previously and somehow Justin got it deleted. Summary of my experience was poor. Staff would not pro8vde a copy of contact lens Rx as law requires. Then, when I left a poor review, at my next appointment Justin confronted me in a hostile demeanor, tone and body language. I explained his staff was wrong based on law and I could just file a complaint. He replied, go ahead, they'll laugh at you, im on the board. I asked if that was going to be a problem. He said yes, so I stood to walk out. He followed closely b... read more
Posted a review previously and somehow Justin got it deleted. Summary of my experience was poor. Staff would not pro8vde a copy of contact lens Rx as law requires. Then, when I left a poor review, at my next appointment Justin confronted me in a hostile demeanor, tone and body language. I explained his staff was wrong based on law and I could just file a complaint. He replied, go ahead, they'll laugh at you, im on the board. I asked if that was going to be a problem. He said yes, so I stood to walk out. He followed closely b... read more
Frequently asked questions about Dr. Justin B. Franks
How is Dr. Justin B. Franks rated?
Dr. Justin B. Franks has a 3.8 star rating with 28 reviews.
When is Dr. Justin B. Franks open?
Dr. Justin B. Franks is open now. It will close at 5:00 p.m.
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