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Dr. Justin B. Franks
- Healthcare
- Bryant, AR
About this business
Location details
3401 AR-5, Bryant, AR, 72019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:40 a.m. to 6:00 p.m. | |
| Tue | 7:40 a.m. to 5:00 p.m. | |
| Wed | 7:40 a.m. to 5:00 p.m. | |
| Thu | 7:40 a.m. to 6:00 p.m. | |
| Fri | 7:40 a.m. to 1:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Clean and efficient, great Doctors that explain issues and treatment. Dr Franks is one of the few offices offering specialized vision therapy. Eyecare center employees are kind; however there is an issue with charging a fee for contacts, even when not ordering them, otherwise I would give 5 stars.
Posted a review previously and somehow Justin got it deleted. Summary of my experience was poor. Staff would not pro8vde a copy of contact lens Rx as law requires. Then, when I left a poor review, at my next appointment Justin confronted me in a hostile demeanor, tone and body language. I explained his staff was wrong based on law and I could just file a complaint. He replied, go ahead, they'll laugh at you, im on the board. I asked if that was going to be a problem. He said yes, so I stood to walk out. He followed closely b... read more
Posted a review previously and somehow Justin got it deleted. Summary of my experience was poor. Staff would not pro8vde a copy of contact lens Rx as law requires. Then, when I left a poor review, at my next appointment Justin confronted me in a hostile demeanor, tone and body language. I explained his staff was wrong based on law and I could just file a complaint. He replied, go ahead, they'll laugh at you, im on the board. I asked if that was going to be a problem. He said yes, so I stood to walk out. He followed closely b... read more
Posted a review previously and somehow Justin got it deleted. Summary of my experience was poor. Staff would not pro8vde a copy of contact lens Rx as law requires. Then, when I left a poor review, at my next appointment Justin confronted me in a hostile demeanor, tone and body language. I explained his staff was wrong based on law and I could just file a complaint. He replied, go ahead, they'll laugh at you, im on the board. I asked if that was going to be a problem. He said yes, so I stood to walk out. He followed closely b... read more
Unfortunately, I've had a disappointing experience with this eye doctor. For the past two years, l've expressed that my prescription doesn't seem correct, but each time it's due for a recheck, I'm suddenly unable to get an appointment. As a result, for the second year in a row, I'm stuck wearing glasses that don't properly fit my vision needs. Some of the front desk staff are kind and helpful, but others come across as dismissive or rude. Overall, I wouldn't recommend this office based on my experience.
Frequently asked questions about Dr. Justin B. Franks
How is Dr. Justin B. Franks rated?
Dr. Justin B. Franks has a 3.8 star rating with 27 reviews.
When is Dr. Justin B. Franks open?
Dr. Justin B. Franks is closed now. It will open at 7:40 a.m.
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