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Dr. Jacquelyn M. Reilly, MD

3.0

About this business

Dr. Jacquelyn Reilly, MD is an otolaryngology (ear, nose & throat) specialist in Springfield, MA and has been practicing for 16 years. She graduated from University Of Massachusetts Medical School in 1998 and specializes in ear, nose, and throat, pediatric otolaryngology (ear, nose & throat), and more. 

Location details

100 Wason Avenue, Springfield, MA, 01107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.019 reviews
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Anonymous's profile image
2 years ago

Dr Reilly was very caring and thoroughly listened to my concerns. She explained things well and answered all of my questions and never made me feel rushed. I feel like I'm good hands under her care and I would definitely recommend her. 

Kathleen Mitchell's profile image
Kathleen Mitchell 
2 years ago

She really listens and cares. 

Sonia Valentine's profile image
Sonia Valentine 
3 years ago

Very poor experience left 8 hours after surgery without pain medication I was unable to rate experience with provider at zero as I would have liked to do 

Joanne Dalpe MD's profile image
Joanne Dalpe MD 
3 years ago

I saw Dr Reilly for a quick visit for what I thought was maybe impacted ear wax. Turned out I had some fluid--maybe related to a recent flight. She explained everything clearly and we made a plan to just watch things for a few weeks since it's likely to resolve on its own. She actually did remove a bit of wax from my other ear which was painless. She was lovely, efficient, gentle and helpful! As a physician, I know effective care when I get it. Much appreciated. 

Lorena A Sienko's profile image
Lorena A Sienko 
4 years ago

I thought she was fabulous, visited yesterday with tinnitus and hearing loss. She was Very thorough in explaining all the possible causes and ordered an MRI. She was very compassionate, listening tentatively to my concerns and answered all of my questions. 

JL's profile image
6 years ago

Dr. Reilly has been treating my sinuses for over 2 years without success. My last and final straw was when I went to her telling her I could not bare the pain anymore. She ordered a CAT scan and never called me with the results. Over 2 weeks I called the office leaving 5 messages. The only information I got was from the receptionist that said a nurse that had gotten one of my calls requested an antibiotic for my sinusitis. Nobody called me this information. I am now seeking someone else. 

Anonymous's profile image
6 years ago

She doesn't care or even pretend to. Go elsewhere. 

Anonymous's profile image
7 years ago

For the only time in my life, I was hurt by sloppy instrument usage while simply cleaning out my ears by this ENT She was brusque and then condescending when I told her how extreme the pain from her inept jabbing was with a pointed instrument into year. Do not trust her with any medical instrument in her hand that goes into your ear.Inept. I had an urgent situation and she was the only ENT available. NEVER AGAIN. 10 hours later, I am still in pain. She couldn't have cared less. 

Anonymous's profile image
7 years ago

Dr. Reilly performed my septoplasty. I had dealt with breathing problems on one side of my nose for years and was looking forward to getting it fixed. My results from the surgery have been horrible. I can barely breathe easier & now have a hole in my septum causing it to whistle when I breathe in every day. It's extremely annoying trying to fall asleep and others can hear it too. Her care and compassion is awful & she did not seem to care with proper post op instructions. Seek help elsewhere! 

Frequently asked questions about Dr. Jacquelyn M. Reilly, MD

How is Dr. Jacquelyn M. Reilly, MD rated?

Dr. Jacquelyn M. Reilly, MD has a 3 star rating with 19 reviews. 

When is Dr. Jacquelyn M. Reilly, MD open?

Dr. Jacquelyn M. Reilly, MD is closed now. It will open at 9:00 a.m. 

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