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Dr. Enrique J. Griego, MD
- Healthcare
- McAllen, TX
About this business
Location details
1900 S Jackson Rd Ste 9, Ste 9, McAllen, TX, 78503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 12:00 p.m. | |
| Sat | 7:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Front desk is awful and lack customer service. They called me at 12:51 and I called them back at 12:52 they had me on hold for five minutes and some incompetent woman answered and said we’re already closed. Last I checked they don’t close till 1. Horrible customer service from this incompetent woman.
Front staff has very little patience and will hang up on you for any little thing. If you call back they will keep hanging up on you. Apparently they had me "waiting" and they just hang up. It's not the first time that myself or my family has had trouble with the front desk staff being short or rude. How are we supposed to even see the doctor when the desk staff are imposible to deal with.
Don't even know where to start. I left my previous PCP because Dr. Griego was highly recommended for DM management. After waiting 4 hrs for my scheduled appointment... SCHEDULED appointment, I lasted all about 5 mins with a clinician. Every appt I've had for nearly 2 years have consisted of a 3 to 4 hr wait. Then the most notorious complaint is the fact that they do not send your prescription refills on time. I've had to be constantly calling asking and pleading they send my prescription to the pharmacy. I work in a clinic a... read more
The doctors are excellent here and the nurses and lab are very friendly and helpful. The staff in front are very friendly and helpful. I highly recommend this place. Thank you 🙏 so much again doctors and staff for excellent service
PESIMO SERVICIO DE LA RECEPCIONISTA!!! Es despota, mal educada y grosera. La semana pasada fui dos veces en busca de la Dra. Andrea me dijo que no estaba que estaba en Edinburg fui para allá y la Srita. Rececpcionista me dice no Sra. La Dra. Esta en Mcallen le dije de alla vengo. El caso es que me regreso y le digo a la recpcionista ya fui y vine digame por favor cuando va a estar la Dra. Andrea me contesta muy grosera NO SE, le dije por favor le podria checar ennsu sistema o llamar dijo NO hable usted y pregunte; aqui esta ... read more
Frequently asked questions about Dr. Enrique J. Griego, MD
How is Dr. Enrique J. Griego, MD rated?
Dr. Enrique J. Griego, MD has a 2 star rating with 75 reviews.
When is Dr. Enrique J. Griego, MD open?
Dr. Enrique J. Griego, MD is open now. It will close at 5:00 p.m.
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