Dr Dry water

Kristine Bray 

on Google

a week ago

I highly recommend Dr Dry Water and Fire Restoration for water damage restoration in Palm Springs. They made the cleanup and repair process for two areas affected by a leaking sewer line as smooth and stress free as possible. Troy was great to work with and kept communication clear from start to finish. He stayed on top of the water mitigation, drying, sanitation, and restoration work, and kept us updated almost every day. He worked hard to make sure everything was done the right way and that we were fully satisfied. The cre... read more

gloria parrish 

on Google

2 weeks ago

Thank you to Dr Dry Water and Fire Restoration for the fast response to our emergency water damage call in Palm Springs. We had an early morning pipe leak that caused water damage in our office, and Troy responded right away and quickly set up the mitigation crew. The team arrived on time, explained each step clearly, started the water extraction and cleanup, and helped dry the affected areas so our plumber could complete the repair. They were professional, organized, and easy to work with during a stressful situation. So fa... read more

Tara8 C 

on Google

2 weeks ago

After a bad experience with another water damage restoration company, I hired a new team to correct the problems and finish the cleanup the right way. My overall experience was outstanding from start to finish. Troy did a great job explaining the full water mitigation and remediation process, what needed to be removed, and what was required to make my home safe and dry again. Troy and the crew were careful, professional, and very thorough during the demo and cleanup. They removed all the damaged materials, set up proper cont... read more

Penelope6 H 

on Google

2 weeks ago

From the moment we contacted Dr Dry water and fire Restoration, the whole water damage restoration process was a great experience. Troy made scheduling simple and stress free. The crew first came out to inspect the property, secure the damaged roof, and help prevent more water intrusion. Later, we asked for full roof shrink wrap so the home would stay protected during the insurance claim and drying process. Every step of the service felt smooth, clear, and well managed. Because there was also mold damage in the ceiling from ... read more

Andres20 G 

on Google

2 weeks ago

I’m very happy with the water damage restoration service and would absolutely recommend working with Troy. I had water getting in around a lower window area during heavy rain, so I reached out for an inspection and moisture assessment. Troy was professional, knowledgeable, and took the time to clearly explain the water intrusion issue, the drying process, and the repair options. I tend to ask a lot of questions, and Troy was patient the whole time and made sure I understood every step. I had also checked with another company... read more