This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
400 White Spruce Blvd, Brighton, NY, 14623, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Was it easy to make an appointment with this urologist? No, it took a while Was this provider's office clean? Yes everything was neat and sterile Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too cold? No, it was fine Were you able to get answers to simple questions from this provider without scheduling an appointment? Absolutely! I'm always able to get my questions answered over the phone right away! Did this provider thoroughly explain the risks and benefits of your treatment? Yes, they made sure I had all the information I needed to make a decision
Did you notice a foul odor when you arrived at this provider's office? No, I didn't notice an odor Did this provider's staff seem to respect him/her? Yes, I could tell the staff respected him/her Was this provider sympathetic to your situation? Yes, they were sympathetic and caring Does this provider remember you by name? No, I always have to remind them Did you feel safe in this urologist's care? Yes
I really like the doctor, but the bookkeeping leaves something to be desired. This year they could not find any of my previous files from the past 3 years, then they lost one of my appointment times and I had to reschedule... adding to the already long wait.
They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They are always prepared for my appointment and remember everything about me. They were very polite and helpful and made sure that I had everything I needed.
Was this provider argumentative or easily angered? No, they were very calm and understanding Would you recommend this urologist to others? I Already Have Is this provider's business conveniently located? Yes, it is very conveniently located Was there annoying music playing while you waited or during your visit? No, there was no annoying music Did this urologist answer all of your questions? Every question I had was answered thoroughly
I was confident that they were using the latest treatment methods. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I don't know of anywhere else that would've taken better care of me. I had a great experience. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They paid close attention to me and all of my questions were answered.
Dr. David P. Gentile, MD has a 4.5 star rating with 28 reviews.
Dr. David P. Gentile, MD is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com