Dr. D. Neal Mastruserio, M.D., LLC

Jacob 

on Healthgrades

8 years ago

Had a lipoma removed from my right forearm by this guy. He cut a huge chunk of flesh out of my arm. Way more than necessary! His nurse took me into the room where I was to be operated on, and stabbed the lipoma location approximately 15 times with the lidocaine syringe. After he cut the lipoma out (along with all of the additional flesh) he stated "whoops I floundered that". Very unprofessional. Would not recommend this dermatologist to anyone. 

Anonymous 

on Healthgrades

8 years ago

Dr Mastruserio is a very nice thorough Doctor. However his receptionist is rude. Make sure you cancel an appointment 24 hours before its scheduled and if it's on the weekend don't listen to the audio recording that says to call back during normal business hours, instead wait through the whole recording to leave a message. At least that is what I was told very rudely when I was told I would be charged and I asked about it being a weekend and they weren't open 24 hours before. She was very rude. 

Anonymous 

on Healthgrades

8 years ago

The usual wait time, including in the office and the exam room, is almost always over 45 minutes. Dr. Mastrusario takes time to explain things but over schedules so much that there is always a lengthy wait. This is made worse by the fact that the waiting room is uncomfortable. What usually happens with these long delays is the receptionist offers to reschedule. The problem is, I don't make an appointment so that I can reschedule. I now go to a different dermatologist. 

Anonymous 

on Healthgrades

9 years ago

My daughter had two bothersome and relatively big warts on her feet, coupled with mollescum. Dr. Mastruserio was simply amazing while he treated the issues. He made a good connection with her and explained the procedure in a way an 11 year old could understand.