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Dr Cool

4.7

About this business

History Established in 1994. Dr. Cool Heating and Air Conditioning has been providing heating and cooling installation, maintenance and repair of all major brands for more than 20 years. Our service area includes residential and commercial clients in Tacoma Washington and the surrounding communities, including Auburn, Des Moines, Federal Way, Fife, Lakewood, Puyallup, University Place, Maple Valley, Bonney Lake, and Enumclaw. 

Location details

1723 Pease Ave, Sumner, WA, 98390, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.717 reviews
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Jon Palms's profile image
Jon Palms 
4 years ago

At 5 times the price you would expect a little proffessionalism from a company. They took advantage of my mother-in-law and used her gullability to way over charge to the tune of 5x what every other company quoted her and then left her with a dangerous nest of wires hanging outside the unit. They then charged her even more money to have someone come out and make it look "pretty" instead of doing it right. Save yourself a ton of money and get a real professional to do it right the first time! 

Mike McKinney's profile image
Mike McKinney 
recommend  Recommended
4 years ago

The complete process was amazing! The install was done in a very professional manner, everyone wore Protective Mask because of COVID-19. I was really comfortable, they also were very conscientious of how close they would get to me and my wife they maintained at least 6’ distance and they always had their mask on. When entering the home they wore protective shoe covering. I guess the real question is would we use Dr Cool again? Absolutely We would Only use Dr Cool! Nick, David and Todd we very friendly answered all our questi... read more

Business response:

Mike, thank you so much for such a positive review! I will read this to my team members! Thank you for your business! 

Nino Spampinato's profile image
Nino Spampinato 
recommend  Recommended
5 years ago

Very courteous Estimators, Mark and Jason and clean, friendly installers Nick and Abdul. Very quick service and very competitive replacement offer. 

Alec Elliott's profile image
Alec Elliott 
recommend  Recommended
5 years ago

There was nothing wrong with our furnace. Just wanted a routine cleaning/maintenance check. They showed up on time, communicated effectively, did the work, and explained some details. They will always be getting my business in the future. Very good customer service and from calling around their prices are very competitive. 

Sheri Frank-Divelbiss's profile image
Sheri Frank-Divelbiss 
recommend  Recommended
5 years ago

Such a great company to work with!They installed a new AC & furnace and couldn’t be happier 

Danny Brooke's profile image
Danny Brooke 
6 years ago

Great people and amazing service! 

Tommy Arena's profile image
Tommy Arena 
8 years ago

These people are super. Fixed my problem furnace, and cleaned up his mess. They were always updating me on what they were doing. Thank you. 

Frequently asked questions about Dr Cool

How is Dr Cool rated?

Dr Cool has a 4.7 star rating with 17 reviews. 

When is Dr Cool open?

Dr Cool is closed now. It will open at 9:00 a.m. 

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