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Dr. Charles P. Catania
- Family Practice
- West Chester, PA
About this business
Location details
1240 Wrights Ln, West Chester, PA, 19380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Can't see enough good things about Dr. Catania. Friendly, relaxed, took his time answering my questions. Very accessible. GREAT front desk team too. Feel lucky to have found him!
Business response:
Hi, thank you for taking the time to give Dr. Catania and the front desk staff a 5-star review! Dr. Catania takes pride in providing excellent medical care, accessibility, and a positive experience for all his patients. Our front desk staff strives to provide great customer service every day. We are happy to hear this was your experience and thank you for being a patient!
Dr. catania was in time, saw me for a same day appointment when I otherwise would have ended up in the emergency room for my heart failure. He was attentive and explained everything very well. His staff followed up and called me the next day and the week after to make sure I was doing well! I’m so glad I have a doctor who takes such personal approach to his patients… he truly is an old time 24/7 caregiver!
He’s been extremely proactive. I’m so grateful to have found him.
Dr. Catania has the best side manner, he answers my questions with attention and respect. He has cared for my boys with great attention to their specific needs and takes his time to listen to them. We also had to visit him recently in his Covid clinic and it's amazing how he puts himself in front of sick patients day in and day out without regard for his own health. We greatly appreciate Dr. Catania and Love that he cares for our entire family... And even though we would never use it, we too have his cell number ... Thank yo... read more
Very unprofessional and poor bedside manner. Spoke to him as an on-call doctor after finding out I had been exposed to someone who had COVID. He accused me of lying and was too busy to answer questions. Another family member saw him for testing 5 days ago and has called back multiple times since, and Dr. Catania still has not returned the call with the results or instructions as promised.
Never have I met a doctor so in tune with patient needs. Dr. Catania goes above and beyond. His actions show he truly cares about each and every one of us. I came to him with an immediate need, I received a phone call within 5 minutes, from the dr, not office staff. He has guided me through my illness the past three days without one complaint. He listens to everything I have to say, adjusts my plan as needed and doesn’t make me feel like just “another patient”. Docs like this are hard to find. I’m so grateful for his knowled... read more
Can't believe this doctor could have poor reviews. I am constantly impressed with his attention to detail. He is always prepared for his appointments. In this I mean he remembers the patients current and past issues. He asks questions and waits for the answer. I have never felt rushed. Never felt like he isn't listening. I could ask for a better doctor.
During the Covid outbreak the doctor has not only put his health and well being aside to do the right thing for his patients, he has also made himself available on off hours to answer many of our families unanswered questions! He has such a healing soul about him! We are thankful for Dr Catania and his staff!
Worst bedside manner I’ve ever experienced from a doctor. He doesn’t listen, assumes you’re an idiot and talks to you as such, and makes judgements before receiving all of the facts. I seriously cannot believe he actually has patients.
Business response:
Megan, I am incredibly sorry you had that experience meeting with me... That is not at all how I want any patient or person walking away from conversations with me. I would love to chat with you to hear why you had this experience and see how I can either apologize or help rectify it in any fashion. You are obviously as upset with your experience as I am with the review as it's not what I am about... please reach out so we can chat and I can at least learn from your experience
Frequently asked questions about Dr. Charles P. Catania
How is Dr. Charles P. Catania rated?
Dr. Charles P. Catania has a 4.3 star rating with 26 reviews.
When is Dr. Charles P. Catania open?
Dr. Charles P. Catania is open now. It will close at 6:00 p.m.
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