Dr. Charlene A. Andrews, MD

Osei Gunthorpe 

on Google

8 months ago

I have not had a good experience since Dr. Andrews has not been available. Always, there is a PA. I have been so disappointed that for the past two years I was not able to see my doctor. I go to this doctor for her professional expertise, The front desk staff is lost. I got referral to a place that no longer exists. I think the PA should only be there to help the doctor instead of playing doctor. I honestly will be looking for another doctor if I cannot see this doctor any longer. I will certainly miss her when I leave. I am... read more

Clover Abrahams 

on Google

8 months ago

Dr. Charlene Andrews is a very good doctor. Her front staff is going to bring her business down at the Queens Village office. Amena think that she is running the show. Amena is the person who should be following up on my MRI, and she never did. Amena need to spend more time focusing on her job instead of the phone every chance she gets. They gave me a referral for a doctor, who does not exist and a phone number, which turns out to be a fax number. She make a lot of mistakes and will never admit that it's her fault. Jessica w... read more

junior sexton 

on Google

9 months ago

I really Iove Dr andrews she’s very good and attentive my only complaint is the walk-ins. When you have an emergency and need to see a doctor they will take care of you. But you aren’t seeing Dr andrews you’re seeing a PA which is okay if your condition is chronic or severe. I would highly recommend seeing your primary doctor and not a PA. I saw a PA that i wasn’t aware of because i thought walk ins meant you are able to see your doctor on short notices but i was wrong and noone told me that. So i was assigned to a new PA Dr... read more

Latefah Hamilton 

on Google

10 months ago

Just try making an appointment as a new pt been on hold for 30 Plus mins they took my insurance info place me on hold ask me to send email of ID did that place me on hold again while on hold a young lady calls me like do you this need an appointment. I’m like I’m still on hold on the other line then the phone hangs up , after 40 mins of wasted time no appointment as someone who works in customer service it’s unprofessional and a turn off 

jojo shiner 

on Google

a year ago

The Doctor, PA, & staff are all wonderful! It's a pleasure when visiting. They make you feel comfortable, always have a smile and the want time is not bad at all! They follow up via phone if need be and all. I was referred and pleased with Mt decision to try them out. Referring my while family now!