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Dr. Bob Testen DDS
- Pediatric Dentists
- Germantown, MD
About this business
Pediatric Dentist-Dr. Bob is a pediatric dentist with specialty training obtained at Children's National Medical Center in Washington DC. He opened his current practice in Germantown in August 2003.He enjoys taking time to get to know his patients and their families and seeing them throughout their young lives until they transition to a general dentist for their care. If you are looking for a pediatric dentist that is knowledgeable, personable and down to earth with both you and your child then Dr. Bob is a perfect match. Ou... read more
Location details
20500 Seneca Meadows Pkwy, Ste 2300, Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Since Dr. Bob retired, the new receptionist working with Dr O is not very pleasant to speak with when rescheduling the appointments. Things come up that’s why people call to reschedule. She said she doesn’t have availability because she doesn’t know what schedule works for us and then asked me if I am sure I want to reschedule with her voice that did not sound right
We’ve been going to Dr. Bob for years, and sadly since he’s now retired, this practice has gone downhill fast. They seem very unorganized. Last time we were overcharged, and not everything was submitted through insurance as it should have been. The receptionist, who is responsible for submitting claims, couldn’t have been more rude or wasn’t even apologetic for her mistake. The new dentist, Dr. O, is friendly, but we cannot take the risk with payments/insurance, or dealing with rude people at a CHILDREN'S dentist. Hopefully ... read more
Dr. Bob is the best dentist ever, stepping into his office feels like entering in a little kids’ dream place. He is extremely good at making my child feel comfortable, safe, and HAPPY. The only thing my child complains about is that we can’t go to the dentist more often!!!!
This was my kids first dental visit. The staff was excellent. They are very informative, listens to the questions and gave meaningful information to practice good dental care. Hygienist, Lisa and Dr Bob were very professional, communicative and engaged kids so well that my kids felt very comfortable during the dental cleaning and exam. Highly recommend Dr Bob's dental clinic.
Took my daughter in for routine 6 month cleanup. The cleaning seemed to have be done properly. Testen did a quick check after but didn't really say much, no briefing, no explanation, just said she's all done, walked away. Strange. Somewhat unprofessional and expected more. As a professional myself, I usually behave with more detail and explanation. Not sure what we paid for but we'll see if things remain the same on future visits.
Frequently asked questions about Dr. Bob Testen DDS
How is Dr. Bob Testen DDS rated?
Dr. Bob Testen DDS has a 4.8 star rating with 314 reviews.
When is Dr. Bob Testen DDS open?
Dr. Bob Testen DDS is open now. It will close at 5:30 p.m.
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