Dr. Benjamin Lu

Eve 

on Google

2 months ago

I have been a patient of Dr. Lu's for several years, but had to switch to a different dentist due to an insurance change a few years back. I recently changed insurance again and was initially excited to be able to see Dr. Lu again. When I called, the front desk staff was rude, dismissive, and antagonistic. She blamed me for "using up my services" (I saw a different dentist a few months before I realized I was in-network with Dr. Lu again) and point blank informed me I could not be seen for a cleaning unless I paid out of poc... read more

Josie Covarrubias 

on Google

11 months ago

Dr. Benjamin Lu has been my children's dentist for years. Dr. Lu and his team are professional, respectful and courteous. They listen and are great with communication. I highly recommend Dr. Benjamin Lu. 

YW Lyu 

on Google

2 years ago

Showed up to my appointment and was told I cannot have teeth cleaned unless I have xray. Last time I had it was in 2022. Great bundle purchase offer feeling like I’m in Hermes. I have no problem no aching but must spend $300+ or they don’t want my visit today. Ok bye 

Shannon G 

on Google

2 years ago

I had many awful experiences at this office. Ben Lu was really rude and condescending to me. There was so much to dislike. The worst thing that happened was when he shot me up with epinephrine without even discussing it with me. My heart started beating frantically out of nowhere, and I had no idea why. I thought I was having a heart attack. The next time I went to the dentist, I had some extreme anxiety and wanted to run away the entire time. I will never go back.