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Dr. Arlene A. Francisco-Hugh, MD
- Pediatricians
- La Palma, CA
About this business
Location details
5451 La Palma Ave, La Palma, CA, 90623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
great dr! me and my husband are very satisfied and happy with the care provided by dr francisco to our son. office staffs are friendly and accomodating too. very easy to follow up on appointments. not a long wait time. they respect appointment times. well recommended????
Dr. Francisco-Hugh is an average doctor at best. Her office is old, outdated, and dirty. The building interior smells like terrible chemicals and to top it off, she charges for every little thing which leaves a bad taste in your mouth. In my entire life, I've never been to a doctor's office with so many unexpected copay charges during a normal well baby or child visit, for something that literally took 3 seconds to "diagnose." They charge you $10 for a vaccine card if you happen to lose it, charge you $3 for every single cre... read more
Thank You!! Dr. Francisco and your staff are the best. You never wait long, you always talk directly with the nurse or doctor. Dr. francisco goes above and beyond for every question we ask. making us all feel good knowing we have such a great person caring for our child. Thank you so much to everyone there.
I’ve taken my kids here for 8 years. I’ve been charged co pays for asking a question during a physical. I was just charged a co pay for a nurse to check my son’s arm (tb results) in their hallway for 15 seconds. LITERALLY 15 SECONDS!!!!! And after I paid 10$ for a physical form to be filled out. I used to recommend her to everyone and everyone ended up going elsewhere after going here. Now I will be doing the same. Fed up! I should have taken my form and left!!!!! I’m livid!!!
I would never recommend this doctor to anyone, she is a greedy doctor that looks for any reason to charge you more money. DR. charges $10 for any form. A physical is 3 pages and that is $10 per form. I even had to pay $10 to get a dr. note so my child could go back to school. I had to pay a co pay to get test results even though it wasn't an office visit just results. I have been left, forgotten in the room waiting for my child shots as the office was closing.
Business response:
We do not charge for excuse note to go back to school. A follow up visit to go over your abnormal lab results by your doctor requires copay per health plan's policy. We do not leave lab result messages on phone to protect the patient's privacy. Reviewing a patient's chart to document patient's medical information in the forms requires physician's time which is not fairly compensated by medical insurance. We apologize for the wait as it was a busy season for school physicals in June.
Frequently asked questions about Dr. Arlene A. Francisco-Hugh, MD
How is Dr. Arlene A. Francisco-Hugh, MD rated?
Dr. Arlene A. Francisco-Hugh, MD has a 4.6 star rating with 71 reviews.
When is Dr. Arlene A. Francisco-Hugh, MD open?
Dr. Arlene A. Francisco-Hugh, MD is open now. It will close at 6:00 p.m.
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