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Dr. Anthony Truong
- Family Practice
- Fairview Heights, IL
About this business
Inspired by our Franciscan values of Respect, Care, Competence and Joy, HSHS Medical Group providers are devoted to elevating the patient as the focus of our existence. We will prioritize our decision-making to place the needs of our patients first. Our promise of Patient-First Care integrates the latest technology and innovation with highly personalized, competent care designed to provide you with a five star experience. We believe that every encounter with a patient is an opportunity to create an outstanding patient experi... read more
Location details
5 Ludwig Dr, Fairview Heights, IL, 62208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
He's nice enough I suppose and thinks highly of himself. He is however; unyielding and over-confident (arrogant). Doesn't take into consideration that a patient may actually know their own body (he knows best). He is O.K. for colds or something simple and even then, again, he thinks he knows best even when you tell him what you need.
I have been going to Dr. Truong for years and he is great. Before landing on him for a primary physician I had several different doctors who were just never a good fit. He is always very open and honest, listens to me regardign whatever issues I may come to him with, the staff is great, and he genuinely cares. Every time I come to the office either for a routine checkup, or for more serious issues, he always makes sure the treatment is right for me and not just a one-size fits all.
Business response:
Thank you for such a great review! We work really hard to provide patient-first care, so we are happy to hear that it was reflected during your visit with us. We have shared your review with our team!
I have never cared for him. He is good for colds, but pain, osteoporosis, and other things, not so good. I have had osteoporosis for years and he took me off of my Fosamax as soon as I started there. Been going for 3 years but since I have additional health issues, I Don't trust his opinions. Just changed doctors.
Business response:
Thank you for the valuable feedback. It helps us to continue to improve the patient experience. We have shared your response with the practice manager. We can assure you that we take all patient care and satisfaction feedback seriously and seek solutions to avoid a similar situation from happening in the future. If you have any questions or would like to discuss this further, please don't hesitate to call our Quality Department directly at 217-523-5413.
I can’t believe the negative reviews others have given about Dr. Truong. I’ve been with him for 5 years and I’ve always found him to be caring and compassionate. He always gives me his undivided attention and listens well. He doesn’t push pain pills but recommends physical therapy, which helped me immensely. He is knowledgeable, but gives referrals when needed. The staff is friendly and very efficient. I enjoy my visits to this office.
Beware of hidden charges! Dr. Truong Insists on a 5 minute visit each time you need to refill any schedule perscription and then bills you $135.00 for a “Psychiatric” vist plus $215.00 for a urine drug test. Insurance does not cover and the doctor never warns you that you will be charged to recieve a perscription. He says this is how he plans to treat all patients. Be sure to ask, “will I be charged”.
Business response:
Thank you for the valuable feedback. It helps us to continue to improve the patient experience. We have shared your response with the practice manager. We can assure you that we take all patient care and satisfaction feedback seriously and seek solutions to avoid a similar situation from happening in the future. If you have any questions or would like to discuss this further, please don't hesitate to call our Quality Department directly at 217-523-5413.
Most people know their own bodies; he doesn't listen. If you say black, he says white. I believe he thinks he's a lot smarter than he is. Had bad pain in ankle, he did an xray and mind you he is not a radiologist but wanted to send me for Physical Therapy...PT, for what, what is the diagnosis? He doesn't know, maybe PT will make it worse. This is just one example of his lack of knowledge.
Never a good experience with this Dr. This Dr continues to disappointment me. He seems to be scared to treat his patients. He does not listen to you and what medications works best for you. I am a nurse myself and some of the lame excuses I hear from him and his nurses are unacceptable for me. Dr need to understand that some patient knows what works best for them. Take the time to listen to your patients sometime or better yet take early retirement
I have been seeing Dr Truong for a few years now and I really like him. I don’t get sick too often but when I do need to see him I feel like he really listens to me and has my best interests at heart. I would recommend him to any and everyone. The front office staff Yolanda and Sue are excellent!
Insurance fraud is this doc's game. I lost my 15yr prescription over $ for a silly visit. KEEP AWAY!!
Frequently asked questions about Dr. Anthony Truong
How is Dr. Anthony Truong rated?
Dr. Anthony Truong has a 3.5 star rating with 28 reviews.
When is Dr. Anthony Truong open?
Dr. Anthony Truong is open now. It will close at 5:00 p.m.
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