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Downtown Hyundai

4.2

About this business

Location details

1512 Broadway, Nashville, TN, 37203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.21,591 reviews
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Peter D's profile image
Peter D 
a year ago

I bought a new 2024 Genesis SUV here and the sales person promised me a tonneau cover (hard to believe it was not included in this expensive vehicle in the first place). There was no follow up by Christian S**** for a month, so I contacted him by text...only to find out that because I had not completed a survey - he would not order the tonneau cover. I had completed a survey and gave proof of that, then he said it was not the 'right' survey. I only received one survey and completed it. I am glad there are other Genesis deale... read more

carl e's profile image
carl e 
4 years ago

My son has a 2013 Hyundai Accent which stopped running the evening of April 9 at ********** Hospital. Since the dealership is only a short distance away, we had it towed there and checked into service. We mentioned to the service rep. that we suspected the fuel pump but wanted to get a good diagnosis before continuing with a repair. We were told that there was only one tech working Saturday, so it would probably be Monday before we heard anything. Early Saturday, my son got a call stating that the problem was indeed the fuel... read more

NH's profile image
4 years ago

I made an appointment to see and test drive brand new ******* GV 80 on 4/23/2021 around 6 PM. I was greeted by Sale Representative Reid W******* at downtown Nashville Hyundai dealership. He was more than happy to show me GV80 "inside" the showroom But he refused to let me test drive GV80 either alone or along with sales rep. Even though I have valid driving license and auto insurance. When he showed me GV80 inside showroom he insisted and sat on driving seat and now I even don't know how car feel like from driver"s point of... read more

Business response:

We certainly do appreciate your review with the BBB. We have processes that we follow when it comes to the ******* Brand. Yes its an upscale product. Yes other brands do things there way and have processes that they follow as well. I assure you that Reid was very nice and very professional as he would be with anyone that walked through the door. Not really sure why we are comparing ******* to a ******* as it is completely 2 different brands. We really do appreciate the review. We will certainly take this review and learn fro... read more

Frequently asked questions about Downtown Hyundai

How is Downtown Hyundai rated?

Downtown Hyundai has a 4.2 star rating with 1,591 reviews. 

When is Downtown Hyundai open?

Downtown Hyundai is open now. It will close at 7:00 p.m.  

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