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Downtown Automotive Center - Eugene, OR

4.5
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About this business

Downtown Automotive Center is a full service automotive repair shop in Eugene Oregon. Located near campus and the downtown area we work on all makes and models. A family owned company with customer service and transparency as focuses of our processes and manorisims. Our service center has been around since 1946. We work on all makes and models and specialize in European and Asian vehicles 

Location details

407 E 11th Ave, Eugene, OR, 97401, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.5177 reviews
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Mandee N Tim Hill's profile image
Mandee N Tim Hill 
recommend  Recommended
3 years ago

⭐⭐⭐⭐⭐ DAC is absolutely, hands down, AMAZING!!! They were quick and efficient, honest and provide such a high level of service you just don't see very often anymore from others. They even vacuumed out our mommy missile and gave it a much needed bath, the cherry on top to great service!!! 

Rec Windsor's profile image
Rec Windsor 
recommend  Recommended
4 years ago

These guys know their stuff and service was excellent! They even pointed me and my son out to good places to eat while getting my downpipe installed on my mk7.5 GTi. Install took a lot quicker than I figured as well! It's always comforting to know that the guys working on your car are enthusiasts themselves and own the same cars. Will definitely be back to have more go fast parts installed thru them! 

Mike Nordtvedt's profile image
Mike Nordtvedt 
5 years ago

If I could give these guys ten stars out of five I would. Excellent service, above and beyond the most ambitious expectations. 

Business response:

Hello Mike, Thank you for your kind words. We greatly appreciate your business and are glad to have been of assistance. …See More 

Janet Dowdy-Hogue's profile image
Janet Dowdy-Hogue 
6 years ago

Thank you Kody and Ben for trouble shooting and fixing my electrical problem!! You guys are awesome you gave me a loaner car and to my surprise washed my Tahoe..very efficient and professional customer service!! Thank you, Janet H 

Business response:

Hello Janet, Thank you for choosing us for your vehicle needs. We greatly appreciate your business and do not take it lightly. Looking forward to keeping you and your vehicles on the road for years to come. 

Tab Davis's profile image
Tab Davis 
6 years ago

From start to finish, I am beyond pleased with Downtown Automotive! I received exceptional customer service, photos of everything that was being done, extremely fair pricing, and very thorough explanations. This is a repair shop that I would recommend to my grandmother. 

Business response:

Thank you Tab! We appreciate the opportunity to service your HUMMER. Thank you for your business 

Francesca Kinsinger's profile image
Francesca Kinsinger 
6 years ago

Has placed tried to charge my new friend $700 to change a battery and said she had leaks in her coolant hoses. We took the car back put a battery in it and there's no leaks in the coolant hose very disappointed 

Chris Gearhart's profile image
Chris Gearhart 
6 years ago

Great staff!!!! Definitely high quality!!! Highly recommend!!! 

Business response:

Hi Chris, Thank you for the kind words. We are glad to be of service. We look forward to being there whenever you may need us. We greatly appreciate your business and feedback. All of us at at Downtown Automotive Center Thank you 

Kristina Measells Hardy's profile image
Kristina Measells Hardy 
6 years ago

Great customer service. Honest. Professional. Thank you! 

Business response:

Thank you for choosing us for your service needs. We are glad to be your choice and greatly appreciate your business. We do not take it lightly. All of us at at Downtown Automotive Center Thank you 

Cathy Price's profile image
Cathy Price 
7 years ago

Kody's team is awesome. While getting an oil change they were able to loan me a car so I could keep working rather that sitting and waiting. And not only was the car washed, it was vaccuumed when I picked it up! 

Business response:

Thank you Cathy! we appreciate your choosing us to service your Mini Cooper. Our goal is to keep you vehicle reliable and problem free, yet making the fact you are getting the vehicle service convenient. We look forward to being there whenever you may need us. 

Frequently asked questions about Downtown Automotive Center

How is Downtown Automotive Center rated?

Downtown Automotive Center has a 4.5 star rating with 177 reviews. 

When is Downtown Automotive Center open?

Downtown Automotive Center is closed now. It will open on Monday at 8:00 a.m. 

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