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Doug's Appliance Exchange LLC.

4.4

About this business

We specialize in affordable sales of New, Refurbished, and Pre-owned appliances of all makes and models. We also take great pride in trying to preserve the earths rescources by recycling your unwanted appliance. We actually offer a discount or trade in allowance on your unwanted, broken or retired appliances. We offer many services both in our stores and at your home to include Repair, Relocation and set-up, or Consignment of your appliance. We look forward to serving you with your appliance needs and commit to make your exp... read more

Location details

3375 Hutchinson Rd, SUITE B, Cumming, GA, 30040, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
ThuClosed
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.4122 reviews
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Debra Jennings Evans's profile image
Debra Jennings Evans 
recommend  Recommended
5 years ago

Doug has fixed several of my appliances and installed a gas cooktop for me. He always comes when he says he will , very reliable. I highly recommend him! 

Lisa Thornton's profile image
Lisa Thornton 
recommend  Recommended
5 years ago

Quick turn-around for a service call. Very knowledgeable and took time to review and work to solve my problem. Also very courteous and polite. Will definitely recommend to others needing appliance repair. 

Jason Murphy's profile image
Jason Murphy 
recommend  Recommended
6 years ago

Doug came out and repaired our washing machine. He was friendly, very knowledgeable and a fair price. I would highly recommend them to anyone. 

Dan Patton's profile image
Dan Patton 
recommend  Recommended
6 years ago

Doug arrived right on time and knocked out both repairs quickly. He explained the issues and what he did to fix. After several bad experiences with other companies I am glad to find one I can count on! 

Danny Pipes's profile image
Danny Pipes 
recommend  Recommended
6 years ago

Our Samsung dryer stopped working suddenly. We were referred to Doug's Appliance Exchange and were very happy with the experience. We had called another repair business and they wanted $100 to come out to look at the dryer and then would apply that to whatever the cost would be. They were unable to give us any information of the possible cause, a ballpark of what it could cost or whether they had the necessary parts readily available. We called Doug and, after sending him some photos of the machine, he knew what the issue co... read more

Jessica Flecky's profile image
Jessica Flecky 
recommend  Recommended
6 years ago

My 2 year old Samsung dryer started making awful squealing noises and after trying to fix it myself, I got to the point where I needed a professional. I didn’t know where to go so I turned to Facebook to find reviews and referrals. I noticed that Doug’s kept coming up as a strong referral in local groups so I decided to give him a call. I was blown away by his excellent customer service and quick response time! Doug came out and fixed my dryer and I was back to doing laundry in no time! He was on time, and communication was ... read more

Gertrude O. Mergatroid's profile image
Gertrude O. Mergatroid 
6 years ago

We purchased a used washer from here. We have always purchased used, and previously purchased from a repair shop in Alpharetta. When we brought it home, we noticed an aweful smell and went to clean it. Then we learned he had OVERRIDDEN THE SAFETY LOCK and it leaked. when we brought it back, he told my husband "only stupid people need the lid to lock on the spin cycle"....nothing about people with children, etc. When we asked him about the numerous issues, he told me "what do you expect when you buy used?"...... We had to fil... read more

Peter Markey's profile image
Peter Markey 
recommend  Recommended
6 years ago

I have talked to Doug's a couple times on the phone and they have freely given DIY advice/diagnosis (not that i recommend DIY, I am a gluten for punishment and saw Doug's do today in 1/2 an hour what would have taken me 4) and another couple times they have done appliance service calls same or next day for family members who were very pleased. Based on reading local facebook forums a ton of other people recommend Doug's as well. 

Masa Pryor Waring's profile image
Masa Pryor Waring 
recommend  Recommended
6 years ago

Great prices , good man , you only need to buy here. Purchased a washer and dryer , single mom who needed a cheap set . They did not disappoint Thank you for being a good business man 

Frequently asked questions about Doug's Appliance Exchange LLC.

How is Doug's Appliance Exchange LLC. rated?

Doug's Appliance Exchange LLC. has a 4.4 star rating with 122 reviews. 

When is Doug's Appliance Exchange LLC. open?

Doug's Appliance Exchange LLC. is closed now. It will open tomorrow at 10:00 a.m. 

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