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DoubleTree By Hilton San Francisco South Airport Blvd
- Hospitality
- South San Francisco, CA
About this business
Location details
275 S Airport Blvd, South San Francisco, CA, 94080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stayed here twice - the first time they charged me for parking when I didn’t have a car, and didn’t respond to the email disputing the charge until I followed up. The second time they charged me for items from the market when brand standard allow use the use of the food and beverage credit as a diamond. They claimed because there was an on property restaurant the credit couldn’t be used elsewhere. The second guest arrived at 11 PM and we left at 6 AM when the restaurant was closed. This property is clearly looking to nickel ... read more
Zalig uitrusten in stille luxe ofwel net voor en na een lange vermoeiende vlucht. Zen.....
Terrible experience! Older woman in the front lobby checking in guests named “Rowena” didn’t charge room & deposit correctly and I asked her about it she said I was “bitching”. Stated I had an attitude about being over charged . In the morning I made a call to the manager, which got nowhere . He stated he didn’t see a problem with anything. Very unprofessional and inconvenient. ! Book elsewhere !!
My stay at this hotel was extremely disappointing. The staff treated us very poorly throughout our visit, and instead of helping resolve the issue, the manager was unbelievably rude. At one point, we were even told to “get out,” which was completely unprofessional and unacceptable. I expected far better from a Hilton property. This experience left us feeling disrespected and uncomfortable. I truly hope the management team takes action to improve staff behavior and guest service, because no one should be treated this way.
The manager at this hotel needs to be FIRED. I am a Hilton Gold member and a frequent traveler, and I have never experienced anything as unacceptable as what happened during my stay at this DoubleTree near the San Francisco Airport. From check-in to the final day, my family and I were treated with disrespect, hostility, and unprofessional behavior by multiple staff members—including the manager, who behaved as if he owned the property and had the right to speak to guests however he pleased. I was traveling with my two-year-o... read more
Frequently asked questions about DoubleTree By Hilton San Francisco South Airport Blvd
How is DoubleTree By Hilton San Francisco South Airport Blvd rated?
DoubleTree By Hilton San Francisco South Airport Blvd has a 3.7 star rating with 645 reviews.
When is DoubleTree By Hilton San Francisco South Airport Blvd open?
DoubleTree By Hilton San Francisco South Airport Blvd is open now. It will close tomorrow at 12:00 a.m.
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