DoubleTree by Hilton San Antonio Northwest

jc Williams 

on Google

2 months ago

I had a great experience at the bar with a bartender by the name of Shavonne, she is very knowledgeable on making drinks , she provided excellent customer service and just an overall ball of joy . I will definitely be returning to the bar when she is working. From her drink recommendations, to her amazing service. Everything was on point. 

Stephene Martinez 

on Google

2 months ago

Stopped in at this hotel after a late night flight. I was amazed at the cleanliness of the hotel and the friendliness of the staff. Sat down at the Fire and Water restaurant 15 minutes before they closed and still received excellent service. I could not believe what a positive attitude all the staff had! Plus, the food was so good! I would highly recommend it! Shout out to the kitchen staff and bartender, they work hard and have a passion for hospitality. 

Robbie C 

on Google

2 months ago

I’m writing this so future guests can be better informed when evaluating their options. During our stay, our car window was smashed overnight in the hotel parking lot and items were stolen. We were not the only ones affected—another car in the same parking lot had parts of the vehicle stolen as well. I understand this is a broader issue in the area—not something unique to this property, the hotel does have signage stating they are not responsible. I was quite impressed on how normalized this situation seems to be. There are ... read more

CIS 

on Google

2 months ago

in the restaurant, I waited 1 hour to be served, others who came after me were served