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445 International Center Dr, Sandston, VA 23150, Sandston, VA, 23150, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We had a large storm come through our area and needed a cool place to stay and a shower. I booked through Priceline which listed this hotel as pet friendly. When I arrived, I was greeted at the front desk by Dee. I informed her that our pets were with us and that is when she informed me that they were not pet friendly. She was super helpful and let me know that I could call Priceline and straighten it out with them. Moral of the story, Priceline sucks and Dee needs a raise!
Stayed for a week while visiting family. Toilet broke and it took three days for repair man to show up. Maid did not clean room 3 days. No towels, no fresh trash can. Won’t come back to this hotel. Staff was kind. Restaurant was under staffed. Only one lady working her heart out. She was bar tending and serving. Only one cook. So we had to leave to eat due to no staff. Just seems like this place needs some leadership. Staff was professional and kind. Rooms are decent and standard for this hotel chain.
Shuttle van smells like a ashtray and made me smell like an ashtray after a ride
Wow,
DoubleTree by Hilton Richmond Airport has a 4.2 star rating with 513 reviews.
DoubleTree by Hilton Richmond Airport is closed now. It will open tomorrow at 9:00 a.m.
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