DoubleTree by Hilton Ottawa Downtown

Alain Tremblay 

on Google

2 weeks ago

I do not recommend this hotel. Everything was very average and in my opinion, it is not corresponding to the basic standards of the Hilton brand. Lobby is under renovation. Rooms very basic. Terrible view. Near the highway and very noisy as well 

Dan simser 

on Google

2 weeks ago

Hotel is clean, service is good and the staff is nice. Parking is a disaster. You have to use a public parking garage to which your parking ticket will fail. The hotel was good about issuing a new ticket each time it would not scan but that does not save the wasted time. Then you can sit at the gate and wait to leave when your ticket does not scan again and wait for someone to let you out. We watched multiple people stand in line at the hotel with the same issue. This is not an isolated problem. Good luck! 

Daiana María 

on Google

2 weeks ago

During our stay, we were disappointed with the cleanliness of the room. We found a hair tie on the floor, which we reported to staff. We were assured that housekeeping would address it, but it was never cleaned during our two-day stay. The carpet also needed better cleaning. Additionally, the soundproofing between rooms is poor, and we could clearly hear our neighbors. While the location of the hotel is convenient, the overall condition and maintenance of the rooms leave significant room for improvement.