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DoubleTree by Hilton Hotel Portland, ME

3.4

About this business

Location details

363 Maine Mall Rd, Portland, ME 04106, Portland, ME, 04106, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.458 reviews
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Meow Me's profile image
Meow Me 
2 weeks ago

Where to begin: ( my blog has 10k monthly subscribers I enjoy New England and decided to visit 10 hotels, In 10days in the Portland Maine Area and provide my insight.... this was my 3rd hotel and- by far 1 of the worst experiences I've encountered with customer service EVER. 1) Check- In: At some point earlier that day , they'd experienced a power outage, leaving them without the ability to make keys. I wait and then a gentlemen comes out to override the issue and checks me in. (No cookies offered, no explanation of any shut... read more

Laura DeWitt's profile image
Laura DeWitt 
2 weeks ago
Eric Garrison's profile image
Eric Garrison 
3 weeks ago

Have not stayed here, only for conventions. Really nice in the lobby, bathrooms clean, I woild hope the rooms are similar. 

Dawn Martell's profile image
Dawn Martell 
3 weeks ago

Arrived with a group that was booked well in advance. Room keys were not ready and it took over two hours to get everyone booked in. Breakfast was supposed to be included at 6:30 am but we were told in the morning that it would not be ready until 7:30 and we would be charged. Would not recommend this place. 

Lawrence martell's profile image
Lawrence martell 
3 weeks ago

This wasn’t the hotel we were supposed to be in. We were booked at the sister hotel in the same parking lot. The check in for some of our group was slow. Bus tour. Up to nearly 2 hours. The room was good. Beds good. But carpets were not vacuumed. Next morning, we were told breakfast was included but when arriving we’re told it’s 18.95 for the buffet. Or order off the breakfast menu at a cost. Someone’s our group said reception was rude. One in our group said they had to call to have the bathroom cleaned as the tub had a size... read more

Frequently asked questions about DoubleTree by Hilton Hotel Portland, ME

How is DoubleTree by Hilton Hotel Portland, ME rated?

DoubleTree by Hilton Hotel Portland, ME has a 3.4 star rating with 58 reviews. 

When is DoubleTree by Hilton Hotel Portland, ME open?

DoubleTree by Hilton Hotel Portland, ME is open now. It will close tomorrow at 12:00 a.m. 

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