DoubleTree by Hilton Hotel Orlando East-UCF Area

Madison Barnett 

on Google

5 days ago

From the get go the tv wasn’t working properly. The lamps in the room, only one would work at a time. So it was a very dark room. The room we were in the ac stoped working in the middle of the night. I woke up multiple times trying to get it to blow cold air. The room stayed at 75 degrees all night. No matter what temperature the thermostat was on. I woke up at 6 am and was putting milk bottles in the fridge, to take home to my child… when a cockroach was crawling on my foot. We had to leave really early so I just started to... read more

John LaRue 

on Google

6 days ago

Rooms were ok 

ANITA Bennett 

on Google

a week ago

Elsie at the front desk was wonderful I stayed at the DoubleTree by Hilton Orlando East – UCF Area and had a couple of rooms booked. I was a little confused at check-in and then just kept talking. I rambled on about stuff she almost certainly didn’t care about — classic old senior citizen babbling — and I know I took up more of her time than I should have. The whole time Elsie stayed patient, nice, and completely professional. She listened, helped me sort everything out quickly, and never made me feel like a bother even thou... read more

Gary Giamboi 

on Google

2 weeks ago

The hotel fire alarm woke the hotel up at 7:30 am on a Sunday morning. The fire truck took its time getting there without a siren, and the firemen entered the building without any safety gear because they obviously already knew there was no danger. The firemen were there about 5 minutes and then left. When I questioned the front the desk about compensation for a hotel system malfunction, I was told it was not a malfunction but a real emergency with any more details. That simply does not match the events as I saw them. Th... read more