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DoubleTree by Hilton Hotel Orlando Downtown
- Hotels
- Orlando, FL
About this business
Location details
60 S Ivanhoe Blvd, Orlando, FL, 32804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a great customer service experience with Hilton Double Tree Orlando. The hotel is a bit dated, and I had some issues with my room, but the desk service and Hilton were prompt and responded to my feedback, they actually listen to their customers. They are supposed to be updating the hotel soon, and I am looking forward to coming back when that happens.
This place was not worth the money at all. Positives: Location was great, and so was the view. Staff was kind and friendly. Unfortunately, those are the only good things I have to say about this place. Negatives: Room was dirty. It felt uncomfortable and unsafe, and there were small bugs crawling around everywhere. The room had a strong unpleasant smell, I couldn’t describe it. Elevator was TERRIFYING! Every time you got on it, it would shake, thud, and make loud noises. It felt unsafe. No hotel should ever be like this. The... read more
Room is dated, furniture is old, front desk was friendly.
We were double charged and they refuse to make it right. We booked and fully paid for our reservation through Armed Forces Travel - a 3rd party through Priceline. The only anticipated cost should have been parking and the room hold fee. The day we checked in by a manager (who I think should have known better) they couldn't find our reservation, so rather than call Priceline to see where the disconnect was, the manager created a whole new reservation and charged us a higher room rate, the room hold fee, and parking fee - tota... read more
Frequently asked questions about DoubleTree by Hilton Hotel Orlando Downtown
How is DoubleTree by Hilton Hotel Orlando Downtown rated?
DoubleTree by Hilton Hotel Orlando Downtown has a 3.9 star rating with 3,314 reviews.
When is DoubleTree by Hilton Hotel Orlando Downtown open?
DoubleTree by Hilton Hotel Orlando Downtown is closed now. It will open at 9:00 a.m.
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