Doubletree By Hilton Hotel Cleveland Downtown - Lakeside

vienna tse 

on Google

a month ago

Very old hotel that the sockets hole became too large to plug blow dryer 

Debbie Austerman 

on Google

a month ago

We wanted to go to the Rock n Roll Hall of Fame. So staying at this hotel made sense. Well, what a big disappointment! Our room was discussing! Lamp shades were torn and Dirty, curtains were torn, The chair arms were so dirty. The smell was horrible. Went down stairs and complained so they moved us to another room with a free breakfast for our trouble. This room was a little better but still not up to what you would expect from a hotel affiliated with Hilton! Still smelled bad. The room felt dirty. Bathroom walls were gross.... read more

C L 

on Google

a month ago

I do not recommend this hotel to anyone. This property is in serious violation of ADA standards and provides no meaningful accommodations for guests with disabilities. The rooms are falsely advertised as “hearing accessible” — there are no visual door alerts, no flashing lights, no working phones, and even the lamps don’t function properly. The ice machines are broken, cleanliness is poor, and overall it feels like Hilton simply put its name on a substandard property. To make matters worse, breakfast costs $25 per person and... read more

Angel M LM 

on Google

a month ago

I stayed at the DoubleTree in Cleveland last week, and this was my second (and definitely last) time here. I honestly cannot understand how this hotel is charging the rates it charges for the current condition of the property. It feels extremely old, dirty, and neglected — and the whole place has a stale smell that hits you the second you walk into the room. Let me be specific. The room: * The window frames and sills were full of grime and dust that looked like it had been building up for a long time. You get the feeling nob... read more