DoubleTree by Hilton Hotel Chicago - North Shore Conference Center

Linda Stevens 

on Google

2 weeks ago

We booked the DoubleTree Skokie for one night to decompress after a long moving day. Simple enough request. What we got was anything but. At check-in, we were handed a flyer notifying us that water would be cut off from 8pm to 8am. No one mentioned this before our arrival. Check-in isn't until 3 or 4pm. That means guests had, at best, a few hours of water before it was gone for the night. This is a hotel. Running water is not an amenity. It is the bare minimum. The fact that DoubleTree and Hilton didn't proactively reach out... read more

Juan Daniel Vasquez 

on Google

2 weeks ago

Everything you need is around you. Great price for the location. Room was perfect for what I needed 

Rodric Smith 

on Google

2 weeks ago

Great location, very poor customer service. Having to been employed in the industry, they suck in customer service, no one at desk had a working bank out for cash, no one would have knowledge of working in the industry. The front office needs training, definitely. 

Ben Forta 

on Google

a month ago

Avoid this hotel. 70+ degrees out and they have not turned on A/C for the season. They offered a fan. Do yourself a favor, stay in a real hotel. Updated next day: 75 degrees out, going up to 80 today, still no A/C. To their credit, the staff is sympathetic and wants to help, but there is not much they can do if the system is turned off. The bonus points are a nice gesture, but the recommendation remains - as basic amenities like temperature control in your own room aren't available, avoid this hotel, there are numerous other... read more