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Dorschel INFINITI

4.6

About this business

Message from Dorschel Infiniti Master-Certified factory-trained technicians and ASMs; Convenient hours & location; state-of-the-art facility; Local shuttle service; Cafe with full menu; comfortable lounge with TV, WiFi & kids play area; Car wash with every service; On-line service scheduling; Indoor delivery and night box; Coffee bar; Senior citizen & student discounts. More about Dorschel Infiniti Our service and parts departments are standing by to assist you with every aspect of vehicle maintenance. Just call or email us ... read more

Location details

3855 W Henrietta Rd, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.6285 reviews
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Donald Soda's profile image
Donald Soda 
recommend  Recommended
4 years ago

I bought a pre certified/owned Q50 from Andrew Dana who was great and I would recommend him to any friends who may be interested in buying a infinity Q50. The service department was a little off line but I would be willing to give them another try because it was my first time experience and even though I was not impressed I know it can be a busy place to work in so I will give them some slack and see how things go with my next appointment. 

Connie Williams's profile image
Connie Williams 
recommend  Recommended
4 years ago

The have the best sales & service department in the area. I would recommend this dealership for any new or used car purchase. I have a friend that travels from Buffalo to have her car serviced here. Now what does that tell you? 

Michael Williams's profile image
Michael Williams 
recommend  Recommended
4 years ago

Customer service is always great and the service is fantastic. Thanks a lot Keith and Chris for the great work you guys are doing. 

Glen Power's profile image
Glen Power 
recommend  Recommended
5 years ago

Jeff the parts manager was great to deal with. Answered lots of questions and really helped me out. Thanks Jeff! 

Michele Michaels's profile image
Michele Michaels 
recommend  Recommended
6 years ago

Love my Infiniti Q50! I’ve nicknamed her “Blondie”. Thank you Andrew Dana for all your support. 

Annie Pinkins's profile image
Annie Pinkins 
recommend  Recommended
6 years ago

Our sales person Ed, was very nice. Took his time to find and show us what we were looking for. Talk to you the whole time he was showing. 

Anita Leticia M's profile image
Anita Leticia M 
6 years ago

I came in today to have get a oil change for our G37 Infiniti and I was greeted with a big enthusiastic smile and good morning from Alison. She was bright and cheerful and said all of the right things even when she had to tell us it may take 1 1/2 to 2 hours for the oil change. I agreed to stay and wait because of her politeness and of course the great service and customer service we get here @ Dorschel! Kudos Alison... thank you Dorschel for hiring great people and doing a great job! -The Hucks Family 

Brian Bechard's profile image
Brian Bechard 
6 years ago

Great service appointment. In/out quickly while I waited. Comfortable waiting area too. 

Kimberly Taft's profile image
Kimberly Taft 
7 years ago

Frequently asked questions about Dorschel INFINITI

How is Dorschel INFINITI rated?

Dorschel INFINITI has a 4.6 star rating with 285 reviews. 

When is Dorschel INFINITI open?

Dorschel INFINITI is open now. It will close at 8:00 p.m.  

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