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Donper USA
- Katy, TX
About this business
Founded in 1966, Donper is an internationally recognized brand name in the refrigeration industry and is one of the world’s leading suppliers of refrigeration compressors. In 2016 Donper manufactured over 2 million compressors that were sold throughout the world, including to a number of name brand refrigeration equipment manufacturers in the United Sates. Donper USA is the US entity that has been exclusively responsible for the manufacture and sale of Donper frozen drink and soft serve machines in North America for over 15 ... read more
Location details
30798 Kingsland Blvd., Ste 200, Katy, TX, 77423, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have 3 Donper USA machines and like them all. Less expensive and a longer warranty than other machines we looked at. We have the XF124 for high volume margaritas (x2) and a D150 for soft serve ice cream. Tech support on the phone is good - have used it a couple times and have been able to avoid paying for service techs. We primarily use them for event catering.
Motor problems from day one. 5 machines 12 to 15 motors burnt up in 2 years If you purchase machines you better have mechanical skills, you will be replacing parts and fixing yourself even if it's still under warranty. You will never see a technician come fix your equipment. We will be going with a different brand machine for our second yogurt shop location. Word of advice to the people you talk on the phone when you call ( a little phone etiquette goes a long way and returning phone calls may help keep your customers h... read more
Bought a machine recently..the D600... great little machine. Only wish it had an adjustable hopper temp as the yogurt tends to freeze in the hopper...wish I got the D900, but not unhappy with this tabletop unit. I had a technicsl issue and called tech support. They were very responsive and helpful ..thanks Donper.
Sent them a machine they sold me to be fixed based on their faulty parts, 2 years ago. Haven’t gotten a call back or email about where the machine is over two years. Called and left a message with the sales guy who organized the return. Brian Zintgraf, no calls, nothing. Next stop, court.
BACK TO EXACTLY WHAT I SAID!!! I will NEVER NEVER NEVER purchase another XF124. The saying, "You get what you pay for" is very true in this case. I currently own a few of their XF124s now and I've been having buyer remorse since I got them. They look great but they don't perform well. I bought their demos which were built in October of 2018 and they are HORRIBLE. They look great but the build quality is terrible!! Handling the machine is a true safety hazard. I sliced my hands/fingers numerous times due to the razor ... read more
Frequently asked questions about Donper USA
How is Donper USA rated?
Donper USA has a 4.1 star rating with 35 reviews.
When is Donper USA open?
Donper USA is open now. It will close at 4:30 p.m.
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