Donper USA

Katie's Bar and Grill 

on Google

6 years ago

Have 3 Donper USA machines and like them all. Less expensive and a longer warranty than other machines we looked at. We have the XF124 for high volume margaritas (x2) and a D150 for soft serve ice cream. Tech support on the phone is good - have used it a couple times and have been able to avoid paying for service techs. We primarily use them for event catering. 

Zack 

on Google

a month ago

Donper is cheap, low quality equipment. Very poor build quality, poor reliability, and poor support. No one in the industry recommends Donper 

Edward Johnson 

on Google

3 years ago

Motor problems from day one. 5 machines 12 to 15 motors burnt up in 2 years If you purchase machines you better have mechanical skills, you will be replacing parts and fixing yourself even if it's still under warranty. You will never see a technician come fix your equipment. We will be going with a different brand machine for our second yogurt shop location. Word of advice to the people you talk on the phone when you call ( a little phone etiquette goes a long way and returning phone calls may help keep your customers h... read more

Aj Williams 

on Google

7 years ago

Bought a machine recently..the D600... great little machine. Only wish it had an adjustable hopper temp as the yogurt tends to freeze in the hopper...wish I got the D900, but not unhappy with this tabletop unit. I had a technicsl issue and called tech support. They were very responsive and helpful ..thanks Donper. 

Joseph 

on Google

2 years ago

Sent them a machine they sold me to be fixed based on their faulty parts, 2 years ago. Haven’t gotten a call back or email about where the machine is over two years. Called and left a message with the sales guy who organized the return. Brian Zintgraf, no calls, nothing. Next stop, court.