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Donato’s Pizza
- Pizza
- Mount Vernon, OH
About this business
Location details
221 W High St, Mount Vernon, OH, 43050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
The last order we had was bad. Like an idiot I gave them another shot. Paid 20.00 for a pizza with doughy crust. Could not eat it. Called to complain, no apologies just too bad for me, the order was put in wrong...... The manager was a complete ass. Call Crenos!
Ordered last night, got a perfect set of pizza's. I think Doug was there working by himself, much credit!
We used to order from here often until they failed to give us our dipping sauces for the breadsticks we ordered. We decided to try it again after awhile absence. Guess what? Failed to give us the dipping sauce AGAIN!!!!! I don't understand how you could fail to read the receipt/food order.
We went to the Donato's on 86th in Indianapolis and waited around for someone to serve us - after about 20 minutes and going up to the counter to ask for menus, we decided to leave and go to the Fishers location. We got immediate service and Doug did amazing to make sure we were taken care of yesterday. We don't have a Donato's in our area but would love for one to come near us soon. We love this Donato's Location when we travel to the Indianapolis area.
Business response:
Thanks, Heather! Glad we were able to give you a good experience! Sorry to hear our friends at 86th & Ditch were not on the ball—would you mind sending your contact info to acoons@donatos.com so we can follow up with you?
Finally throwing the towel in with donatos I keep trying and trying with them but this store continues to.mess up.ans im.always waiting at least 1 hour and 20 minutes plus for my food in any given day .. I've wait for 1 hour and 13 minutes once and I finally called back and they said omg we forgot to toss it in the oven ik.so sorry so when I said go ahead and cancel that pizza since it was super lage anyways can I have a pizza credited to me and they said no... that was the first time I've haven't them chances to redeem afte... read more
It deserves no stars!!! Well had our 3 year old son and my 77 year old grandmas birthday at donatos today not very happy at all called corporate because the manager told us to leave because another party needed to use the room (THAT I RESEVERED 2 WEEKS AHEAD OF TIME FROM 12-3 for today) my 3 year old didnt get to open his presents and didnt even get to eat cake and we left after buying almost 90 dollars worth of pizza and drinks we will not be going back there ever again. And we will be contacting the BBB since you do not kn... read more
The customer service was amazing! The pizza was spectacular!
My wife's favorite pizza! This is a very clean friendly establishment. I've never had a bad experience here. Good people!
sorry but if you can't even say mozzarella and follow instructions of mushrooms on 1/2, for the second time well there will be no third. The only reason for the One star was for the effort of the cooks they did a great job! as for the young lady up front find another job!
Frequently asked questions about Donato’s Pizza
How is Donato’s Pizza rated?
Donato’s Pizza has a 4.1 star rating with 597 reviews.
When is Donato’s Pizza open?
Donato’s Pizza is closed now. It will open at 10:30 a.m.
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