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Don & Roy's Motorsports
- Automotive
- Brookfield, WI
About this business
After 50 years and almost 100,000 units sold, Don and Roy's Motorsports will be closing its doors for the last time this Saturday. We have sold the business and all franchises to Action Power Sports in Waukesha, WI. Thank you to all the hundreds of thousands of customers we've had the privilege of serving in that time. Not only customers from our backyard in SE WI, but all the ones who drove from northern Illinois to give us their business. Also all the customers in Michigan at the Novi Snow Show that we attened for 25 years... read more
Location details
17740 W Bluemound Rd, Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:30 p.m. | |
| Sun | Closed |
would not recommend Very expensive and careless. They had my bike for a month, charged me $600 completely forgot to replace the front tire that had bad tire rot. Within 2 days of having my bike back the same problem I had initially returned. Brought it back. They had it for two weeks and didn't even look at it yet. I'm taking it elsewhere. Another problem I had was I could never reach them by phone. I would ask for the service dept and I would get placed on hold for 10min before giving up. I could only reach them by entering... read more
Motor Cycle Sales We have always been able to find parts here for our motorcycle and they are very fairly priced. The sales staff is very friendly and helpful when I go in for my husband.
diagnosis fee Yamaha v-star classic, 2005 was brought in in April to get fixed. Trouble starting. I gave an explanation to the gentleman at the counter. He said 3-5 days, we would be calling a let you know what the diagnosis is and see what you want to do. Long story, 31 days later I picked it up. charged around $1100. Within 5 hrs, I was stranded because it would not start, same problem as I described. I ended up getting back to the shop and they eventually fixed it, but I had to pay another diagnosis rate of $89.99 The bik... read more
Absolutely TERRIBLE customer service. Choose to be argumentative. Could have resolved the issue relatively easily and inexpensively, but instead opted to take a hard stance against the customer. This is odd to me...not how I role or how anyone should handle customer service issues. Buy elsewhere.
On June 18th 2015, I purchased a 2002 BMW R1150RT motorcycle from Don and Roy's Cycle Shop Inc of Brookfield. With limited knowledge of motorcycle maintenance, I asked numerous questions to salesman Paul *********** about the motorcycle and what was performed on the motorcycle. Paul said they do not warrant used motorcycles, but that their maintenance team was very experienced and that every aspect of the motorcycle had been gone through with a fine toothed comb. On our first long trip at highway speeds of 70 MPH for approxi... read more
Very happy on all ends of our experience purchasing our ATV. Excited to pick it up. All the guys have been very helpful. Would highly recommended them.
Bought my first street bike from them on July 6th. Although they were busy My first wevice was still able to be squeezed in! They were also able to check out my bike and make a quick adjustment for me twice! Had the bike for 50 days and put on 2,800 miles, no complaints.
A very professional business with a lot of knowledgeable and friendly employees. The services they have done for my bike have been done extremely well and I trust them to do the work perfectly. I don't think you could find a better place locally to have service done or order parts. They are the best around.
To whom it may concern, With my main dealership closing in Racine I had to locate another Dealer in the area. I had done research and found that Don & Roy's was the best of them all. And with my experience talking with Zak from parts taking the time to fine the pipe and under tail kit i wanted then turning it over to Scott from service, I can honestly say that I have never worked and been treated so professionally in my 20 yrs. plus as a rider. Again thank you both Scott and Zak. I will pass the word
Frequently asked questions about Don & Roy's Motorsports
How is Don & Roy's Motorsports rated?
Don & Roy's Motorsports has a 4 star rating with 382 reviews.
When is Don & Roy's Motorsports open?
Don & Roy's Motorsports is open now. It will close at 6:00 p.m.
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